Credentialing Specialist

Be part of a team that keeps Texas first responders running strong. At Emergicon, you’ll join a people‑first team doing purpose‑driven work that directly supports EMS and fire departments across the state—and the communities that depend on them.

The Credentialing & Reimbursement Specialist is responsible for coordinating, monitoring, and maintaining provider enrollment, re‑enrollment, revalidation, and ERA/EFT processes in a timely and compliant manner.

This position reports directly to the Credentialing Assistant Manager and collaborates with Emergicon personnel across all departments.

• Coordinate TMHP and Medicare (MCR) revalidation processes, ensuring accuracy and compliance with deadlines
• Set up payor sites for eligibility, claim filing, claim status, ERA, EFT, and appeals
• Establish and maintain group accounts for multi‑providers
• Maintain and update provider licenses and insurance addresses
• Prepare enrollment applications for all health plans, including Medicare and Medicaid
• Complete and distribute W‑9 forms
• Demonstrate problem‑solving and customer service skills
• Ability to understand, analyze, and interpret complex documents
• Other job‑related duties as assigned

• High school diploma/GED required
• Minimum of 2 years of provider enrollment experience preferred, including TMHP and Medicare revalidation
• Ability to distinguish and explain an EFT, ERA, EOB, COB, and “pay to” address
• Ability to read and understand payor applications and how payors work
• Knowledge of federal and state insurance laws and their interpretation as appropriate
• Knowledge of insurance claim processing, third‑party reimbursement, and revalidation processes
• Ability to work within a deadline‑intense environment prioritizing workflow as needed
• Must be able to communicate clearly and professionally, verbally and in writing