Quality Assurance Specialist II

Career Opportunities:
Quality Assurance Specialist II (18291)

Posting 18291
- Health & Human Services Comm
- Quality Mgmt
- Business and Financial Operations
- Terrell Center for Youth
- Not Eligible for Telework - $3000 - $4999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Quality Assurance Specialist II

Job Title: Quality Assurance Spec II

Agency: Health & Human Services Comm

Department: Quality Mgmt

Posting Number: 18291

Closing Date: 09/22/2026

Posting Audience: Internal and External

Occupational Category: Business and Financial Operations

Salary Range: $3,793.41-$5,921.25

Pay Frequency: Monthly

Salary Group: TEXAS-B-18

Shift: Day

Additional Shift: None

Telework: Not Eligible for Telework

Travel: Up to 10%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility

Location:

Terrell Center for Youth

Job Location City: TERRELL

Job Location Address: 1200 E BRIN

Other Locations: None

MOS Codes: No military equivalent

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need.

HSCS is comprised of ten psychiatric hospitals, two youth residential treatment facilities, and thirteen state supported living centers. The psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state-of-the-art treatment that is recovery-oriented and science-based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

The Quality Assurance Specialist II (Quality Management (QM) Specialist) performs complex (journey-level) quality management work. Work involves assisting with planning, developing, and implementing departmental and hospital wide QM programs to include policy, QSO (Quality System Oversight) monitoring, Restraint/Seclusion processes, and other performance improvement activities. Ensures compliance with The Joint Commission (TJC) and Centers for Medicaid and Medicare Services (CMS). Works with department and agency staff as well as external stakeholders.

Provides guidance to others, as requested. Works under general supervision, with moderate latitude for the use of initiative and independent judgement.

Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Reviews hospital policies, prepares and disseminates information to policy managers for review. Provides guidance and education with regard to organizational and statutory requirements as well as accreditation standards. Ensures policies are approved, updated, and posted for staff.

Coordinates quality improvement and monitoring programs as assigned (such as QSO, Utilization Management (UM), Facility Support Performance Improvement (FSPI), other). Independently completes all aspects of this process. Explains quality management findings and assists in developing performance improvement plans.

Compiles monthly samples, updates, and distributes audits in a timely manner. Provides education and support to auditors. Completes data entry within the time constraints provided. Aggregates data and compiles reports, as well as trend analysis information. Communicates regularly with the corresponding Central Administration program coordinator.

Serves as data oversight coordinator for assigned Quality Assessment and Performance Improvement (QAPI) indicators (such as restraint/seclusion, injuries/falls, Length of Stay (LOS), national benchmarks, Patient Tracers, etc.). Monitors documentation of…