Volunteer Services Coord IV - Director of Volunteer Services

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of teamwork? HSCS is dedicated to building an atmosphere where employees feel valued and supported while providing specialized care for Texans in need.

HSCS is comprised of ten psychiatric hospitals, two youth residential treatment facilities, and thirteen state supported living centers. Psychiatric hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. They provide state‑of‑the‑art treatment that is recovery‑oriented and science‑based. If providing hope and healing through compassionate, innovative, and individualized care interests you, we welcome your application for the position below.

Volunteer Services Coordinator IV performs advanced (senior‑level) volunteer services work under the direction and general supervision of the Director of assigned Facility. Work involves planning, organizing, directing, publicizing, and overseeing a volunteer services program; working with local, state, and national groups involved in volunteer services; and providing technical assistance to encourage the growth and development of volunteer services. This position will supervise volunteers and lower‑level staff, and performs advanced management and support activities for the effective administration of the Community Relations Department, Volunteer Services Council, and Family Association.

Performs other duties as assigned, including actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Plans, organizes, supervises, directs, and publicizes the facility's total community relations area to include the following:
Researching and securing resources from outside sources and stakeholders, preparing policies/procedures, educational and training materials, and monitoring budget. Prepares monthly and annual reports utilizing existing expenditure logs, data from Human Resources Dashboard, human capital that worked various functions, and donation logs for patient improvement and quality of care.

Organizes and maintains specific programs of recruitment, selection, orientation, assignment, assessment and recognition for volunteers. Works with facility staff providing technical assistance and matching clients' needs with volunteers' skills.

Provides support to the Volunteer Services Council and Family Association as a non‑voting member providing assistance when and where required. Provides oversight and management of Volunteer Services Council and Family Association fundraisers by ensuring the events and council adhere to State of Texas and Legislative policies and procedures.

Provides media support to the center for public service announcements, new stories, press releases for the recruitment of volunteers, employees, marketing projects, and fundraisers. Develops and oversees Community Relations and associated policies, publications and other related information following establishing guidelines. Serves as part…