Receptionist - State Farm Agent Team Member

Receptionist – State Farm Agent Team Member

Full Time – Terrytown

Compensation: $18.00 – $22.00 per hour

Our agency, established in 2020, is a close‑knit team of four dedicated to consistency, service, and growth. We emphasize a supportive, team‑oriented culture and offer a strong focus on work‑life balance, including paid time off, paid holidays, a 401(k), and reimbursement for licensing costs.

• License reimbursement
• 401(k)
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agent employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.