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Collections Analyst
Job in
Tewksbury, Middlesex County, Massachusetts, 01876, USA
Listed on 2026-03-04
Listing for:
PACER GROUP
Full Time
position Listed on 2026-03-04
Job specializations:
-
Finance & Banking
Financial Analyst
Job Description & How to Apply Below
- Below mentioned is the job description for your reference:
Title: Collections Analyst I
Duration: 12 Months
Work Hours: 8:00 AM - 5:00 PM ET
Work Location: Must be local to Charlotte, NC
Marlton, NJ
Tewksbury, MA
Uniontown, PA
Interview: 30 minutes
Required Experience:
- Minimum 1 year experience within the past 3 years using SAP and Get Paid
- 5+ years of B2B Collections work experience with a sound knowledge of the collections process
Skills:
- B2B collections experience
- Good communication skills
- Strong Excel skills
- Ability to multi-task (huge part of the role)
- Drive proactive improvements to collections effectiveness
- Provide impactful proactive action plans via frequent monitoring of past due percentages
- Create and execute strategic action plans to enhance cash flow timeliness
- Ensure SLA's are met and partner with the extended Shared Services team to improve performance
- Challenge status quo and actively participate in Continuous Process Improvement Projects and Kaizen Events
- Perform root cause analysis and drive process improvement to ensure further efficiencies
- Drive process and ensure goals are met by participating (and leading if necessary) in governance calls
- Timely collections and resolution of past due accounts receivable for assigned customer accounts
- Develop and maintain positive and effective relationships with external accounts and internal stakeholders
- Work closely with customers and the cash applications department to resolve open credits and refunds
- Lead initiatives to improve DSO, involving various internal stakeholder groups
- 4-year degree - Accounting/Finance preferred
- Specialized skill training/certification is a plus
Skills:
- Proficient in Microsoft Excel, Word, and Outlook
- Experience with SAP and Get Paid
- Processing collections for accounts and providing oversight to the third-party team handling collections
- Advising and supporting the third-party firm on escalated issues
- Proactive and analytical approach to identify process improvements
- Lead efforts contributing to continuous improvement opportunities
- Identify and execute initiatives to improve DSO (Days Sales Outstanding)
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