Unit D2 Nurse Manager - Registered Nurse V

The Department of Public Health's Tewksbury Hospital is currently hiring for the position of Nurse Manager – Patient Care Unit D2 (Registered Nurse V). The hospital provides a broad treatment of care and comfort to adults with medical and/or mental illnesses. The Nurse Manager is a leadership role which encompasses patient care, personnel, and unit management.

The Nurse Manager ensures competent, person-centered nursing care for patients within a performance improvement and quality assurance framework. Directs, guides, and evaluates his/her unit(s) nursing personnel; maintains effective working relationships with multidisciplinary personnel on the unit and delegates his/her authority to ensure effective and efficient unit operations. Coordinates care with the assigned evening and/or night supervisors, communicating issues involving unit and staff for that shift.

Ensures 24-hour accountability regarding patient care, personnel, and unit management/operations.

Please Note
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This position works 40 hours per week on the Day Shift. Normal hours are 6:45am to 3:15pm.

Employees in this position will be required to work mandatory overtime.

• Develops and maintains a therapeutic unit environment in which effective patient-centered care is assured.
• Responsible for collaborating on the development, implementation, and evaluation of policies and procedures based on standards necessary for the coordination and delivery of patient care.
• Collaborates with the nurses, Licensed Independent Practitioner (LIP) and other health care professionals in determining and evaluating treatment goals.
• Evaluates the provision of safe and effective patient care through communication, observation and continuous performance improvement data.
• Assesses and responds to educational needs of personnel including such things as proper attitude, approach to patients, confidentiality, application of techniques/procedures, proper use of supplies and equipment and etc.; seeks assistance from resources such as Staff Development when needed and refers information to Staff Development in order for needed and helpful programs to be developed.
• Exercises authority and supervision over all personnel on the unit assessing and evaluating nursing practice via rounds, meetings, conferences, and evaluations to coordinate and maximize delivery of care using available resources and meeting standards.
• Oversees the nursing care of patients on assigned unit for all shifts by ensuring the development of an individual care plan, by making out nursing assignments, and holding conferences with staff regarding patients' needs, providing instruction and education to ensure continuity of care and compliance with facility standards and regulations.
• Is responsible for work schedules, making recommendations for overtime when necessary and participating in payroll/personnel procedures to ensure optimum use of available resources.
• Acts as a cost center manager recommending purchase of equipment and supplies and assuring their cost‑effective use.
• Remains informed of all regulations, standards, laws, mandates which regulate health care facilities and professional staff practice.
• Evaluates nursing activities on all shifts by chart review, observing care delivery, visiting with, and interviewing patients, visitors, and staff.
• Counsels subordinates regarding performance and need for training; prepares employee performance reviews in order to maintain and improve patient care and services; recommends or initiates disciplinary action when necessary. Confers with the Assistant Director of Nursing.
• Responds to inquiries appropriately; develops and maintains predictable methods of communication to assure information is appropriately available to all responsible parties.
• Investigates any/all complaints by patients and others; attempts to resolve such complaints; knows and implements policy regulating investigation and reporting of such; always informs the Assistant Director of Nursing immediately.
• Oversees and implements the nursing quality assurance program on the unit to ensure quality of care to…