Resident Relocation Assistant; Sunset s

Position: Resident Relocation Assistant (Sunset Apartments)
Winn Companies is looking for a Resident Relocation Assistant to join our team at Sunset Apartments, a 150-unit affordable housing community located in Texarkana, TX.

In this role, you will ensure a smooth relocation process for residents, support residents with completing housing applications, and ensure compliance with the regulator.

Responsibilities:

Review schedule of units to be renovated.
Work with contractor to confirm construction schedule on a weekly basis.
Meet with residents individually to communicate schedules and interview to assess household needs for relocation.
Communicate with residents as needed to provide weekly updates on the timeline and process.
Process all special requests of the households by working with the Property Manager and construction team.
Coordinate vendors, including movers, and assist with utility connections and transitions.
Assist with new rental location requirements, leases, and backgrounds to confirm qualifications prior to move.
Other duties as assigned related to facilitating the resident relations during the renovation project.

Requirements:

High school diploma or GED equivalent
3-5 years of experience in a property management or administrative position.
Advanced skills with computer systems, particularly Microsoft Office.
Excellent customer service skills.
Knowledge of LIHTC, Section 8, and HUD regulations.
Superb attention to detail.
Outstanding verbal and written communication skills.
Ability to adapt successfully to changing situations and environments.
Ability to plan, organize, and prioritize work.

Preferred Qualifications:

Associate's degree.