Funeral Services Assistant; part-time

Job Overview

Provides clerical and administrative assistance supporting funeral operations. The Funeral Services Assistant supports a funeral home by performing a variety of duties including customer service, document preparation, arranging funeral services, and physical tasks associated with funeral rituals and vehicle operation.

• Answer phones courteously and politely, operate fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale, stereo/video system.
• Meet the general public, answer questions, and provide information on funeral and cremation services.
• Assist with funeral, memorial and other services as requested by clients and management.
• Prepare for services: deliver and set up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes.
• Ensure proper care and storage of items.
• Assist with respectful preparation of remains, including dressing and lifting, and operation of crematory as permitted by law.
• Prepare related documents for services, cremations, and maintenance directed by management.
• Perform office duties such as answering phones and operating fax machine, computer, etc.
• Run errands (floral delivery, supplies, documents).
• Serve as usher, park cars, and transport families as needed. Drive funeral home vehicles for services and pickups.
• Ensure refreshments are available where allowed by law.
• Assist with visitations, memorial and funeral services, including dressing and casketing remains, delivering family items and flowers.
• Greet and receive client families and others entering the office for information and assistance.
• Accommodate the needs of the family during a service and/or visitation.
• Wash and clean funeral home vehicles and other client vehicles from time to time.
• Attend monthly staff meetings.

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

• Valid state driver’s license with an acceptable driving record required.

• High level of compassion and integrity.
• Clear and concise verbal and written communication skills.
• Professional behaviors and teamwork.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.