Admissions Processing Specialist

Job Title

Admissions Processing Specialist – Agency, Texas A&M University – Texarkana, Department Enrollment Services

• Review and evaluate credentials on students' transcripts to determine acceptance based on established policies and criteria.
• Assist with storage of student files on Laserfiche.
• Coordinate and maintain department filing, including scanning all incoming documents for student files.
• Provide excellent customer service while responding to direct requests from applicants, current students, parents, counselors, and visitors via phone, email, and office visits concerning admissions, transcripts, and transfer credits.
• Review and evaluate supplemental application information to determine acceptance based on established policies and criteria.
• Update admissions applications as requested, such as processing term changes, major changes, etc.
• Assist in determining residency of students based on admissions applications.
• Process and maintain paperwork associated with the safety and security questions listed on the application.
• Assist with uploading applications and test scores into Banner and ensuring that auto‑admit is working correctly.
• Ensure all admissions files and records are in compliance with the system records retention policy.
• Submit required records retention and destruction documentation to the University Records Retention Officer.
• Assist with letter generation for applicants.
• Construct and edit emails/texts within our CRM, Element
  451, using pre‑built templates and HTML.
• Assist with and test student information system upgrades.
• Administer the DigiScript platform to ensure timely processing of required admissions documents.
• Integrate DigiScript with Banner and the CRM, coordinating with IT to maintain accurate data loads and audit trails.
• Review and resolve data issues, including mismatches and duplicates, and implement preventative validations.
• Maintain confidentiality of all materials and ensure compliance with institution policies.
• Ensure compliance with the Family Educational Rights & Privacy Act of 1974 (FERPA).
• Serve on committees as appropriate and as appointed by supervisor.

• Minimum Qualifications:
  • Bachelor's degree in applicable field or equivalent combination of education and experience.
  • Two years of related experience.
  • Knowledge of word processing, spreadsheet, and database applications.
  • Knowledge of higher education admissions processes.
  • Ability to multitask and work cooperatively with others.
  • Excellent verbal and written communication skills.
  • Ability to present information clearly and concisely.
• Preferred Qualifications:
  • Demonstrated organizational skills in handling, directing, and prioritizing multiple and complex assignments/projects and maintaining records.
  • Experience with Banner or comparable student information system.
  • Previous professional experience in higher education/admissions processes.
• Other Requirements:
  • Excellent customer service and interpersonal skills, including the ability to deal effectively and cooperatively with students, staff, and university personnel.
  • Ability to travel and work beyond normal office hours.
  • Ability to work independently.
  • Accurate data entry skills.
  • Ability to maintain confidentiality.

Ability to lift moderately heavy objects up to 30lb.

This position generally does not supervise employees.

• Insurance: Medical coverage options starting at $0–$30 per month for employee‑only coverage after a university contribution ($920 value). Up to 83% of premium covered by the university for employee and dependent coverage. Includes dental, vision, life, accidental death & dismemberment, long‑term disability, flexible spending account, and daycare spending account.
• Tuition Benefits: Public Service Loan Forgiveness Program; 75% waiver of tuition and fees for full‑time employees and their spouses and children.
• Time Off: 8+ hours of paid vacation per month; 8 hours of paid sick leave per month; 8 hours of paid birthday leave; 12–15 paid holidays annually.
• Retirement: Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP);
  Voluntary Tax‑Deferred Account / Deferred Compensation Plan.
• Other: Linked In Learning access;
  Employee Assistance Program;
  On‑Campus wellness opportunities.

Equal Opportunity, Veterans, and Disability Employer.