Part Time Branch Ambassador - Texarkana

Part Time Branch Ambassador - Texarkana

The Reimagined Branch

Experience:

Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.

You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.

Our Branch team exists to enhance the financial lives of people in the communities we serve.

• You’re friendly and engaging and can connect with customers. You’re a people person—whether you’re helping folks with technology challenges, having casual conversation, or simply showing off some of the cool services and products we offer.
• You will be able to reduce customer financial anxiety by helping to determine both personal and business financial needs, pulling in experts that can help guide your customers to their financial destination.
• You’re aware of the importance of compliance when working at a bank, ensuring all audit and security policies and procedures are followed in accordance with Bank policy and Federal regulations.
• You’ll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs.
• You’re naturally curious and eager to learn; we’ll teach you Capital One’s products, services and experiences to help guide customers toward their financial goals.
• You’re digitally savvy, showcasing what’s possible in our physical space and how to easily navigate our mobile and online experience using the branch’s laptops and iPads.
• You’ll take an active role in educating customers on other banking channels and other products and services.
• You’re a team player, working with an energized team of banking professionals and inspiring teammates.
• You’ll research and answer customer inquiries to enhance retention and engagement, leveraging various tools and channels to recommend appropriate solutions.
• You’ll be able to travel between branches in the assigned local area and support the market you are assigned.

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales or Customer Service experience
• At least 6 months of cash handling experience

• Associate’s degree
• 2+ years of Retail, Sales, or Banking Experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Texarkana, TX: $43,680 annually for Branch Ambassador. Salaries for part‑time roles will be prorated based on the agreed number of hours. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries. If you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at Recruitin All information you provide will be kept confidential and used only as required to provide needed reasonable accommodations.