Mortgage Specialist

Position Title

Mortgage Specialist

VP
- Mortgage

Under the direction of the VP-Mortgage, performs a variety of functions within the department. Serves as the float to assist or back-up real estate team members.

• Provide assistance within all areas in the Mortgage Department and ensure segregation of duties, such as:
• Loan Boarding
• Payoff Requests
• Escrow Processing
• Discharges/Collateral releases
• General Ledger account posting and corrections
• Customer Serving and Correspondence
• Account Research
• File maintenance
• Scans documents and files as needed.
• Back-up to Mortgage Administrative Assistant when needed.
• Adheres to all Red River Employees Federal Credit Union policies and procedures.
• Performs other related duties as assigned.

• One or more years of experience with a financial institution or a customer service-related position. Mortgage experience preferred.
• High School diploma or the equivalent.
• Must be able to work in a fast‑paced environment and handle multiple functions within strict deadlines.
• Must be a team player and detail oriented.
• Proficient with personal computer, basic office equipment, and Microsoft office.
• Outgoing personality, knowledge of proper grammar usage.
• Ability to meet, speak, and deal effectively with people, being professional always.
• Must always maintain a neat and professional appearance.
• Attention to detail and high level of accuracy.
• While the following list is not exhaustive and may be supplemented, identified physical requirements include the ability to operate normal office equipment and some lifting, not to exceed 25 pounds.
• Ability to follow the core values of Team‑Focused, Excellence, Authenticity, and Leading in Innovation.