Bookkeeping Specialist

Description

Position Title:

Bookkeeping Specialist

Director of Accounting

Maintains accounting records for the Credit Union and provides support for the member service functions.

• Resolves errors affecting member accounts as encountered or as reported by the member or other RRCU employees, including correction of information reported to the Internal Revenue Service.
• Administers a member service/product such as checking accounts or direct deposits. Balances and assures accuracy of activity in member accounts as required by the particular service/product.
• Maintains files/records for audits and examinations in compliance with regulatory records retention schedules.
• Administers a more complex member service such as ATM service or IRAs/Certificates that requires a strong background in regulatory requirements and/or the ability to resolve difficult member problems.
• Provides guidance to employees at all offices regarding policies/procedures, member problems, or regulatory/procedural changes affecting the service area.
• Issues Redi Check cards; maintains files for Redi Check cardholders.
• Maintains check order charges to member accounts; recovers charge-offs. Monitors and evaluates the plastic card area; trains and provides backup support for various accounting positions; maintains and reviews statistical reports pertaining to the plastic card areas.
• Monitors and evaluates member share and share draft accounts for questionable or excessive insufficient funds activity. Revokes member’s checking or savings account privileges as determined by procedure.
• Cross-sells RRCU services and performs other duties as assigned.
• Processes orders placed for check copies and member checks received by mail; verifies teller check order transactions for accuracy, charges appropriate fees to member’s account and arranges delivery to members.
• Researches and reproduces copies of member statements and/or other source documents using statement viewer, microfiche, or microfilm in response to member request or subpoena for records.
• Process ACH debits and credits according to regulations. Research, organize, and structure new programs within the ACH area.
• Responsible for collection items and for the collection and recovery of funds due to returned items; research of member loan problems; maintenance of subsidiary records and transmission of wire transfers.
• Responds to member telephone inquiries regarding their accounts or new services desired.
• Adheres to all Red River Employees Federal Credit Union policies and procedures.
• Performs other related duties as assigned.

• High school diploma or the equivalent.
• Prior experience in a financial institution or six to twelve months accounting experience preferred. College-level accounting courses preferred.
• Proficiently operate RRCU personal computer and standard office equipment.
• Ability to meet, speak, and deal effectively with people, being professional always.
• Must maintain a neat and professional appearance.
• While the following list is not exhaustive and may be supplemented, identified physical requirements include the ability to operate normal office equipment and some lifting, not to exceed 25 pounds.
• Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.