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Assistant Shopping Manager

Job in Texarkana, Bowie County, Texas, 75503, USA
Listing for: Albertsons Companies
Full Time position
Listed on 2026-03-05
Job specializations:
  • Management
    Retail & Store Manager, Operations Manager
  • Retail
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Assistant Home Shopping Manager

Key Accountabilities – E‑Commerce Operations Management

  • Oversee daily E‑Commerce operations and overall picker performance.
  • Ensure high‑quality product selection, including fresh produce and in‑code items.
  • Verify customer orders are picked accurately, staged correctly, and ready for on‑time delivery.
  • Audit order accuracy and completion rates.
  • Achieve and maintain a minimum productivity standard of 90 picks per hour.
In‑Stock Management & Product Availability
  • Partner with Store Director, department heads, the receiver, vendors, and Operations Managers to ensure product availability.
  • Manage the re‑shop process to minimize out‑of‑stocks and substitutions.
  • Forecast and manage future item demand.
  • Participate in weekly Store Director and department manager meetings.
  • Meet key fulfillment targets, including:
    • 97% in‑stock shopping fulfillment
    • Less than 3% out‑of‑stocks
    • 0% missing items
  • Collaborate with drivers and observe shopper workflows to ensure best practices are followed.
People Leadership
  • Partner with Store Director and Operations Manager to interview, hire, train, coach, mentor, and manage direct reports.
  • Schedule shoppers to support productivity, efficiency, and service expectations.
Customer Experience
  • Proactively manage customer communication: respond to calls promptly and reach out as needed.
  • Process customer refunds in a timely manner.
  • Deliver exceptional service for drive‑up customers and contracted delivery agents.
Asset & Equipment Control
  • Manage all E‑Commerce assets, equipment, and undelivered product to ensure accountability and compliance.
Systems & Reporting
  • Use current computer applications to manage orders, communicate business directives, analyze data, and review operational reporting.
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