Director of Software Engineering

About Basic Software Systems

Basic Software Systems is the developer of Primus, a cloud‑based SaaS ERP and Dealer Management System purpose‑built for the heavy equipment industry. We serve a growing base of enterprise customers who depend on Primus for mission‑critical operations, and we are committed to delivering a best‑in‑class product and customer experience.

We are a lean, high‑impact organization where every leader owns real outcomes. Engineering is central to everything we do, and this hire will shape the trajectory of the product, the team, and the company.

• Company:
  Basic Software Systems
• Product:
  Primus – Cloud SaaS ERP & Dealer Management System
• Industry: Heavy Equipment / Enterprise SaaS
• Location:
  
  Onsite
• Employment Type:
  
  Full‑Time, Direct Hire
• Compensation: $130,000 – $160,000 annually, commensurate with experience
• Reports To:
  
  Executive Leadership

We are seeking a seasoned Director of Software Engineering to lead our engineering organization. This is a hands‑on leadership role requiring equal parts strategic thinking, technical depth, and people leadership. The right candidate has a proven track record of transforming engineering teams, driving measurable delivery improvements, and directly influencing customer and business outcomes.

You will own the engineering organization end‑to‑end — from Agile process and team culture to cloud infrastructure, CI/CD delivery, and customer‑facing product quality. You will be the engineering voice at the leadership table and a key contributor to company strategy.

• Drive and sustain a high‑performance Scrum delivery model across onshore and offshore engineering teams.
• Own sprint planning, velocity tracking, defect metrics, and commitment rate — and hold the team accountable to continuous improvement.
• Establish and maintain KPI dashboards that give leadership real‑time visibility into engineering health.

• Provide hands‑on technical guidance on cloud infrastructure, CI/CD pipeline design, and application architecture decisions.
• Lead and oversee cloud cost optimization initiatives across AWS and Azure environments.
• Drive adoption of modern Dev Ops practices including Git Hub Actions, containerization (Docker/Kubernetes), and automated deployment pipelines.
• Evaluate and guide the integration of AI‑augmented development practices into the engineering workflow.

• Engage directly with at‑risk or strategic customers to resolve technical escalations, protect retention, and identify expansion opportunities.
• Partner with commercial teams to surface unmet customer needs and translate them into product and engineering priorities.
• Own the quality and reliability of production systems — including deployment oversight and post‑release validation.

• Recruit, develop, and retain a high‑performing engineering team spanning multiple geographies and time zones.
• Conduct regular one‑on‑one meetings, performance conversations, and career development planning with all direct reports.
• Build a culture of accountability, psychological safety, and continuous delivery.
• Balance onshore and offshore staffing strategy to optimize delivery capacity and cost efficiency.

• Participate in weekly executive leadership meetings and contribute an informed engineering perspective to company strategy.
• Provide technical advisory support across vendor evaluations, partnership discussions, and marketing/growth initiatives.
• Represent engineering credibly with customers, partners, and prospective hires.

• 8+ years of progressive software engineering experience, with 3+ years in a Director‑level or equivalent engineering leadership role.
• Demonstrated success leading an Agile/Scrum transformation — including measurable improvements in sprint commitment rate, velocity, and defect escape rate.
• Hands‑on experience with cloud platforms (AWS and/or Azure), CI/CD pipeline design, and modern Dev Ops tooling.
• Proven ability to directly impact customer retention and revenue through technical leadership.
• Experience managing…