Retail Assistant Store Manager

Overview

$14.00 to $17.50 per hour. We offer an easily achievable commission structure that pays you for every transaction you process.

Retail Assistant Store Manager to join our Team. This role is open with a base hourly wage plus commission and potential bonuses. Pay structure:
Up to 8% commission on transactions (could average an additional amount on top of hourly rate).

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Store hours: most stores open 9 AM to 6 PM; many stores closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle).
• Unlimited commission above hourly base rate.
• Vacation: 1 week after six months of active, full-time service; 1 additional week after one year; 2 weeks on each anniversary thereafter; 120 hours after five years (adjusted for state/local requirements).
• Sick/Personal: 8 hours after six months, 16 hours each anniversary thereafter (years 2–5); 24 hours after five years.
• Employee discounts available on first day of active employment.
• Tuition reimbursement up to $2,000 per year via First Cash Education (full-time employees meeting requirements).
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401(k) program after six months of employment.
• Access to First Cash Pet Insurance.

We are seeking an Assistant Store Manager with a minimum of six months of management experience. Responsibilities include day-to-day store operations, leading and developing store employees, recruiting and retaining top talent, maximizing financial goals, and managing customer relations/satisfaction. This role partners with the Store Manager to lead the team, analyze store financials, and promote a customer-centric environment. The position may involve handling jewelry and general merchandise, including tools, electronics, firearms in FFL locations.

Compensation includes hourly pay plus commission based on productivity and a bonus based on store performance. Actual pay depends on location, qualifications, and experience.

• Foster a customer-centric environment; engage customers professionally and address issues promptly.
• Assist in training staff to meet First Cash standards.
• Recruit top talent through approved channels.
• Open/close the store; manage cash drawers and merchandise; protect assets.
• Ensure asset protection through inventory control and safety procedures; manage loans.
• Administer store processes including inventory, merchandising, store systems, and reporting.
• Analyze financial statements; drive profitability through communication and goal setting.
• Maintain operating standards to meet or exceed First Cash standards.
• Monitor loan qualification and buying processes for value and integrity.
• Complete assigned tasks and self-development training.
• Communicate clearly with employees about the store’s mission and objectives.
• Maintain product knowledge; act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willing and able to perform duties for extended periods; standing, stooping, walking, climbing, pushing, pulling, lifting as required by law.
• Able to lift/carry up to 50 pounds.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified (where applicable).
• Assist customers in exterior areas; retrieve products stored in exterior locations as needed.
• Minimum Age: 18 years old;
  High School Diploma, GED, or equivalent experience.
• Flexible retail schedule including weekends and holidays.
• 40+ hours per week; hours vary with business needs.
• Computer-literate; able to operate POS systems and office equipment.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Analytical skills; cash handling experience; ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

• Bilingual applicants are encouraged to apply.
• Commission plan information: 2-8% commission based on personal gross profit; more details provided during interview.
• Arbitration agreement may be required; participation in dispute resolution as a condition of employment.
• Pay rates will not be below local minimum wage requirements.
• Additional details:
  Earned Wage Access and 401K eligibility terms; base pay is influenced by prior experience and role responsibilities.