Counter Sales Associate

#GEM-15800

Texarkana, Texas, USA

Full-Time

The Counter Sales Associate is responsible for our sales counter at one of our established wholesale HVAC distributorships. The ultimate goal of this role is to provide strong customer service in a sales oriented setting.

• Minimum 1+ year experience in a customer service or counter sales role.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving and customer service.
• Ability to work independently, and meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast paced environment.
• A willingness to learn and grow with the Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.
• Pass a pre-employment drug screening and background check in accordance with applicable state laws.

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.

• Interact with internal and outside salespeople, vendors and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Perform other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.