Sales & Customer Relations Coordinator

• Tribal Builds is a small, family-owned business focused on bringing premier portable structures, on-site structures, and building kitsto the Ark-La-Tex and surrounding areas. We pride ourselves on quality craftsmanship, dependable service, and building lasting relationships with our customers.

We are looking for a friendly, organized, and motivated
Sales & Customer Relations Coordinator
to join our team!

This is a customer-facing position that combines sales, customer service, office coordination, and light social media responsibilities. The ideal candidate is someone who enjoys talking with people, is comfortable answering phones and following up with customers, and can stay organized while managing multiple tasks throughout the day.

This is
not a full-time digital marketing position
. While social media will be part of the role, the primary focus will be customer relations, lead management, sales support, and day-to-day office operations.

Sales & Customer Relations Coordinator

Location: 6724 W 7th St Texarkana, TX

Employment Type: Full-Time

• Tribal Builds is a small, family-owned business focused on bringing premier portable structures, on-site structures, and building kitsto the Ark-La-Tex and surrounding areas. We pride ourselves on quality craftsmanship, dependable service, and building lasting relationships with our customers.

We are looking for a friendly, organized, and motivated
Sales & Customer Relations Coordinator
to join our team!

This is a customer-facing position that combines sales, customer service, office coordination, and light social media responsibilities. The ideal candidate is someone who enjoys talking with people, is comfortable answering phones and following up with customers, and can stay organized while managing multiple tasks throughout the day.

This is
not a full-time digital marketing position
. While social media will be part of the role, the primary focus will be customer relations, lead management, sales support, and day-to-day office operations.

• Answer incoming phone calls and assist customers with questions about our products and services
• Respond to customer inquiries through phone, email, social media, and other communication channels
• Follow up with new and existing leads
• Help customers understand available products, pricing, features, and customization options
• Guide customers through the sales process and help turn inquiries into sales
• Maintain positive, professional relationships with customers from initial inquiry through completion of their purchase
• Keep customer and lead information organized and up to date

• Assist with day-to-day office operations
• Manage incoming emails and customer communications
• Organize and track leads and follow-ups
• Schedule appointments and coordinate customer needs when necessary
• Communicate with customers, vendors, and team members
• Assist with general administrative tasks as needed

• Create and publish several social media posts and short-form videos each week
• Capture photos and videos of products, deliveries, projects, and day-to-day business activities
• Help maintain an active and engaging presence on Facebook and Instagram
• Assist with basic social media planning and content ideas
• Respond to basic customer inquiries and messages through social media

• Friendly and confident personality
• Excellent communication and customer service skills
• Comfortable talking with customers in person and over the phone
• Strong organizational and time-management skills
• Reliable and able to work independently
• Sales-minded and motivated to follow up with leads
• Comfortable using email, social media, and basic computer programs
• Familiarity with Facebook, Instagram, Canva, or similar platforms is a plus
• Previous sales, customer service, office, or marketing experience is preferred but not required

The ideal candidate is someone who can
talk to customers, build relationships, stay organized, and get things done
. You don't have to be a professional marketer—we're looking for someone who is comfortable creating simple social media content while primarily focusing on customers, sales, and keeping the office running smoothly.

• Customer Service
• Sales
• Lead Follow-Up
• Phone & Email
• Office Coordination
• Social Media