Enrollment Coach

Position: Enrollment Coach (2 vacancies)
* Education:

* Bachelor's degree required

* Experience:

* Minimum of three (3) years of professional experience in higher education admissions, recruiting, advising, workforce development or a related field

Preferred Education/Training/Experience

* Experience:

* Experience working in a community college continuing education or workforce training environment

* Experience supporting students through registration or enrollment processes

* Experience using a client relationship management (CRM) or student information system (SIS)

* Bilingual (English/Spanish)

Minimum Knowledge & Skills

* Knowledge of college programs workforce pathways and student services

* Ability to communicate clearly and effectively with diverse student populations

* Ability to guide students through program options and enrollment processes

* Strong organizational follow-up and time management skills

* Ability to work independently while collaborating with a team

* Ability to use CRM systems and digital communication tools

* Ability to manage multiple students and priorities during high-volume periods

Preferred Knowledge & Skills

Familiarity with continuing education and workforce training programs

Knowledge of noncredit and credit pathway alignment

Experience supporting financial assistance processes including the Texas Public Education Grant (TPEG) or workforce funding

Experience in enrollment coaching case management or student navigation models

Ability to use data to support enrollment and student success efforts

Licensing/Certification Requirements

N/A

Job Duties

* Serve as the primary point of contact for individuals exploring continuing education and workforce training programs.

* Assist prospective students with understanding program options and identifying the best starting point based on their career and education goals.

* Explain how noncredit programs connect to credit pathways credentials of value and long-term opportunities.

* Provide enrollment coaching through phone, email, text, chat, and/or in-person communication.

* Guide students through the continuing education registration process from inquiry through the first day of class

* Assist students with completing required paperwork for programs that have additional enrollment steps such as health care or industrial programs.

* Provide basic guidance on FAFSA completion for the purpose of determining eligibility for Texas Public Education Grant and other approved workforce funding sources.

* Ensure students understand program schedules, requirements, costs and next steps for successful enrollment.

* Coordinate with credit enrollment coaches to remain informed about academic programs admissions processes and pathway options across the College.

* Support smooth transitions between noncredit and credit programs through warm handoffs and coordinated advising.

* Participate in cross-training and professional development to remain current on all college offerings.

* Participate in outreach and recruitment activities including information sessions community events and workforce initiatives.

* Maintain accurate records of student interactions enrollment status and follow-up activities in the College's CRM and student systems.

* Use caseload and pipeline data to support timely communication and follow-up with prospective students.

* Perform other duties as assigned.

Physical Requirements

Positions in this class typically require: stooping, crouching, reaching, standing, walking, fingering, talking, hearing, seeing and repetitive motions. Sedentary Work:
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Attendance Required.

Minimum Salary Range $47,781 Mid Point Salary Range . Maximum Salary Range $59,726 Posting Open Date 01/22/2026 Posting Close Date Posting Will Be Open Until Filled Yes Special Instructions to Applicant

Please NOTE:

All applications must contain complete job histories, which include job…