Enrollment Coach: Pathway & Student Success Advocate

Please NOTE:

All applications must contain complete job histories, which include job title, dates of employment (month/year), name of employer, supervisor’s name and phone numbers and a description of duties performed. If this information is not submitted, your application may be considered incomplete. Applications with “See attached” or “See resume” will not be accepted in lieu of a complete application. Omission of data can be the basis for disqualification;

you may state “unknown” for any incomplete fields. A scanned copy of unofficial transcript(s) must be attached to the online application.

This posting will serve to fill two Enrollment Coach vacancies.

Position Information

Posting Number

Posting Number AS506P

Position Title

Position Title Enrollment Coach (2 Vacancies)

Contract Length 12 months

Class Summary

Performs moderately complex work advising students from connection to entry. Responsible for implementing recruitment and enrollment strategies and utilizing a caseload management approach to support students throughout the enrollment process.

Candidates Eligible to Apply

Candidates Eligible to Apply Internal/External

Position Type

Position Type Exempt Staff

Employment Status

Employment Status Full Time

Position Funding Type

Position Funding Type Regular

Preferred Education/Training/Experience

Bachelor’s degree from an accredited university with one (1) year of direct experience working in the recruitment, advising, high school relations, admissions, records and outreach or related field in a college or university setting.

• Knowledge of student characteristics, campus/college programs, and services available to special populations.
• Knowledge of programs and focus areas in the Meta Majors, Dual Credit, Continuing Education, and Adult Basic Education.
• Skill in using a personal computer and associated software programs.
• Skill in communication and team building across all areas of the college. Ability to prepare/present programs to groups from various backgrounds.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Ability to meet work schedules, work independently, follow established procedures and regulations, and use discretion and judgment. Ability to represent the college effectively in a variety of district and community settings.
• Ability to establish and maintain effective working relationships with staff, faculty, and the public.
• Ability to use online student records management systems (e.g., Colleague, NAVIGATE , etc.).
• Ability to interpret and articulate assessment/test results for appropriate Pathway placement.
• Ability to multi-task and work under conditions of high stress and high volume during peak periods.

Licensing/Certification Requirements

None

Job Duties

• Provides advising to students and groups from connection to entry and provides an introduction to career/pathway exploration including Meta Majors. Provides referral services for students.
• Represent colleges in recruitment and community outreach and activities (e.g., College Connection, recruitment events, TACRAO , etc.).
• Provides introductions to the college’s academic programs to include Associate of Arts, Associate of Science, Associate of Arts in Teaching, Associates of Applied Science, certificates of completion, Dual Credit, Continuing Education, and Adult Basic Education.
• Provides enrollment coaching to traditional and non-traditional student populations to include assistance with admission, financial aid, and scholarship applications.
• Compiles and analyzes data to inform strategic direction and action to effect enrollment.
• Supports daily operational duties (e.g., support of student success and enrollment strategic initiatives, etc.).
• Leads special projects. May be responsible for one or more special projects in support of student success.
• Provides outreach, recruitment and onboarding services including financial aid and scholarship guidance and assistance.
• Communicates internally and externally with students, partners, and stakeholders by e-mail, phone, Chat, F2F, Direct Mail and Web.
• Evaluates and interprets high school and college transcripts and…