Closing Department Manager

World Business Lenders Closing Department Manager

At World Business Lenders (WBL), we provide flexible, short-term commercial loans backed by real estate to help small and medium-sized businesses across the United States — particularly those facing difficulties with traditional financing. We're a fast-moving, results-driven organization that takes security seriously as we continue to grow.

This is a Full-Time Independent Contractor role with working hours from 9:00 AM – 6:00 PM Eastern Standard Time, Monday through Friday. We request that all CVs be submitted in English.

The Closing Department Manager is responsible for leading the end-to-end mortgage closing function, ensuring loans are closed accurately, efficiently, and in compliance with legal and regulatory requirements. This role oversees closing operations, manages internal teams and external title and settlement partners, provides guidance on complex legal and title matters, and collaborates closely with Underwriting, Credit, Processing, and Funding to drive operational excellence, mitigate risk, and support timely loan funding.

• Standardize closing procedures, legal checklists, and document standards to ensure compliant, error-free loan closings.
• Improve Clear-to-Close turnaround times by streamlining legal and documentation workflows.
• Strengthen quality control processes to reduce post-closing defects and mitigate legal risk.
• Build strong partnerships with closing attorneys, title companies, and settlement agents to improve service levels and operational efficiency.
• Serve as the legal and operational expert on complex transactions, supporting sound deal structuring and timely loan funding.

What You'll Be Doing (Key Responsibilities)

• Lead the Closing Team – Manage and develop closing staff while ensuring timely, accurate, and compliant loan closings.
• Oversee End-to-End Closings – Direct the closing process from Clear-to-Close (CTC) through funding, ensuring all legal, title, and funding conditions are satisfied.
• Provide Legal Oversight – Review and approve loan documents, title commitments, settlement statements, and legal exceptions to protect the company's collateral position.
• Manage Attorney & Title Relationships – Oversee closing attorneys, title companies, settlement agents, and escrow partners, establishing performance expectations and service levels.
• Resolve Complex Closing Issues – Serve as the primary escalation point for title defects, lien priority, vesting issues, legal disputes, and state-specific closing requirements.
• Ensure Regulatory Compliance – Maintain compliance with federal and state lending regulations, investor requirements, and company policies throughout the closing process.
• Partner with Cross-Functional Teams – Collaborate with Underwriting, Credit, Processing, Valuations, and Funding to resolve issues quickly and keep loans on schedule.
• Drive Process Improvement – Develop SOPs, implement quality controls, and streamline workflows to reduce closing cycle times and post-closing defects.
• Monitor Operational Performance – Track KPIs such as clear-to-close turnaround, closing cycle time, funding accuracy, defect rates, and attorney/title vendor performance.
• Support Complex Deal Structuring – Advise leadership on legal risks, document requirements, and transaction structures for complex or exception-based loans.