Terminal Truck Coordinator

Terminal Truck Coordinator

Headquartered in Houston, Texas, BWC Terminals is a premier provider of bulk liquid storage and logistics services to refiners, manufacturers, and distributors of bulk liquids in North America. The Company consists of 22 sites with over twenty million barrels of storage capacity. The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products.

The primary role of the Terminal Truck Coordinator is to facilitate smooth and efficient operations while providing excellent service to truck drivers and ensuring their orders are processed accurately and timely.

Below is a list of essential duties of this position.

NOTE:

Other duties may be assigned as needed.

• Greets and assists truck drivers as they arrive at the terminal for loading or unloading.
• Receives and processes orders from truck drivers, entering them into the terminal's computer system.
• Compiles necessary paperwork such as Material Safety Data Sheets (MSDS), certificates of analysis, or other required documentation.
• Coordinates with terminal operators to fulfill orders, ensuring that the correct products are loaded onto the trucks.
• Answers questions and addresses concerns from truck drivers regarding their orders, loading procedures, or any other inquiries.
• Monitors the loading process to ensure efficiency and compliance with safety protocols.
• Provides assistance with paperwork and invoices, ensuring accurate documentation for each transaction.
• Communicates with truck drivers regarding tank truck levels and any relevant information related to their shipments.
• Provide back-up and relief for other positions as appropriate.
• Maintain confidentiality of all corporate, personnel and research matters.
• Employee shall comply with applicable regulatory and company health, safety, environmental, and security requirements.
• Employee is expected to complete required training in a timely manner; perform duties in a safe and environmentally sound manner; and immediately report injuries/illnesses, environmental spills/releases, and any unsafe acts or conditions to supervision in support of continual improvement of The Company's health, safety, environmental, and security performance.

To perform the duties of this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below outline the knowledge, skills, abilities, and competencies that are required in this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• High School or GED.
• Minimum 1 year experience as an administrative assistant.
• Proficient in Microsoft Office Suite and working knowledge of office equipment (switchboard, facsimile, mail meter, etc.).
• Must have or be able to obtain a TWIC card.
• Ability to read, analyze, and interpret documents, manuals, reports, and correspondence.
• Ability to communicate effectively, verbally and in writing, with customers and co-workers; ability to write correspondence and instructions, using exemplary grammatical and spelling skills.
• Ability to interact with others in a professional and appropriate demeanor, work effectively with a diverse group of individuals and maintain effective working relationships with staff and customers.
• Ability to manage multiple tasks, logistically organize and maintain many details and meet deadlines.
• Ability to work independently with general direction from supervisor.
• Capable of reporting to work on time prepared to perform duties of the position and willingness to perform duties as workload necessitates.
• Ability to carry out the duties of this position while helping the company to meet its mission and while adhering to policies, procedures, and regulations.
• Ability to carry out the duties of this position while helping the company to meet its mission and while adhering to policies, procedures, and regulations, especially safety regulations.

The working conditions and…