Billing Administrator

Overview

POSITION SUMMARY:

Calculate amounts owed to Brandt’s Service Department for quoted-price and time & materials services, generate customer invoices, and forward related paperwork to the appropriate departments. Monitor and follow up on unpaid invoices to ensure collections are made within the designated timeframe and to determine which invoices are uncollectable.

• Provide accounting department with data necessary to set up new customer accounts in Wenn Soft.
• Maintain an updated customer contact list for both accounts receivable and accounts payable.
• Collect and compile customer billing records such as work orders, sales tickets, charge slips and technician time sheets.
• Compute total amounts due and enter information into Wenn Soft.
• Prepare invoices identifying dates of service, services performed and/or amounts due for technician time and materials.
• Generate and mail all customer invoices within three (3) days of service.
• Maintain an acceptable level of overdue invoices as determined by Brandt’s Accounting Department.
• Assist with collections by contacting customers with invoices that are 30-45 days past due via telephone, email, and/or written correspondence.
• Generate credit memorandums to indicate incorrectly billed services.
• Respond to customer billing questions via telephone and email.
• Scan and file all account records into system accordingly.
• Perform backup duties and answer rollover calls for dispatch personnel.
• Verify technician timesheet accuracy prior to entering weekly payroll.
• Perform additional assignments as requested/needed.

• Strong attention to detail and accurate data-entry skills
• Excellent organizational skills
• Excellent mathematical skills
• Excellent written and verbal communication skills
• Ability to communicate effectively and respectfully with customers
• Strong MS Office skills, familiarity with Wenn Soft a plus
• Familiarity with the operation of HVAC systems and/or energy management systems a plus

• High school diploma or equivalent
• 2-3 years of experience in an accounting or billing support position

The Brandt Companies were created under the leadership of Barry Moore and Mark Zilbermann in an ever-expanding quest to provide our clients with on-time, in-budget construction service, complete commissioning assistance, and long-term facilities maintenance. We expanded into HVAC service and full-service MEP operations. In the 2010s, Brandt established the industrial division focusing directly on the unique needs of industrial clients. Expanding on the growing industrial market, Brandt acquired Hilbig Services in 2018.

In 2022, Brandt was acquired by Southland Industries. This acquisition aligned with Brandt’s goal to become a truly national company that can better serve our customers, increase our industry influence towards more collaborative delivery approaches, and create additional opportunities for our employees.

With offices in all of the major Texas cities and over $700 million in annual revenues, Brandt has established itself as the largest mechanical, electrical, and plumbing contractor in the state. With in-house capabilities that start with build/design, construction and commissioning and end up in service, Brandt works every day to provide the solutions and service to meet your ever-changing needs.

PEOPLE FIRST: BUILDING TALENT BY DESIGN. We aspire to build a workforce that’s as diverse as the people who occupy the buildings we design, build and maintain. Building talent by design is our intentional approach to creating a safe, collaborative, and inclusive work environment that fosters growth, empowers professional achievement, and where people are treated with respect at all levels.

If you’re someone with a true passion for our industry, a life-long learner, with high accountability and a drive for results we’re looking for you. We hire problem solvers that are focused on providing customer value through continuous improvement and will take ownership to create the best experiences that will have an impact wider than their own job. We thrive on creating a strong company and culture where you’ll feel engaged,…