Core Returns Clerk Job Ben Wheeler Texas USA,Accounting

Location: Ben Wheeler

At Door Controls USA, we are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you're an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace.

Guided by our mission of Opening Doors for Generations & grounded in our core values—Together We Thrive, Do What You Say, Do the Right Thing, Better Every Day, and Get'er Done—we strive to make a lasting impact for our customers & communities. Join us in delivering high-quality solutions & services to our customers nationwide.

Benefits Package Offered for full-time employees:

Medical
Vision
Critical Illness
Supplemental Life Insurance
Short Term Disability
Long Term Disability
401K + Company Match
Legal Shield

Job Summary:

The Core Returns Clerk processes daily core returns and works with customers to collect past due cores.

Duties/Responsibilities:

Assist in processing daily core returns
Scan and file daily core return paperwork obtained from Receiving
Process returned cores in the company’s financial system and update past due core report
Send past due core list to customers on a scheduled basis or as requested
Process customer invoices/credit memos for past due cores
Process credits for the return of past due cores
Assist customers with core questions
Run weekly core aging reports
Attend weekly meeting to review past due and returned core report. Discuss collectability issues and determine resolution
Scheduling incoming/outgoing freight pick ups

Required Skills/Abilities:

Strong verbal and written communication skills
Strong organizational skills and attention to detail
Strong analytical and critical thinking skills
Ability to manage time and prioritize tasks to meet established deadlines
Ability to function effectively in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software

Education and Experience:

High school diploma or equivalent
Education classes in accounting, finance, or business management are desirable
Accounts receivable or customer relations experience preferred

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer

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