Office Assistant​/Customer Service Clerk

MBC Companies (Alpha Foods), a manufacturer and distributor of frozen food products located in Waller, Texas, is seeking a detail-oriented Office Assistant / Customer Service Clerk to join our team. This position supports daily administrative operations including order entry, customer service, reception, purchasing support, and human resources assistance.

• Greet and register all visitors, ensuring proper security and sign-in procedures are followed.
• Answer incoming calls and direct them to the appropriate staff or department.
• Sort, distribute, and manage communications such as mail, phone messages, and emails in a timely manner.
• Perform general clerical duties including photocopying, filing, collating, reporting, and recordkeeping.
• Maintain and manage office supply inventory: order, receive, and restock supplies as needed.
• Prepare and distribute various production and maintenance reports for management.
• Enter customer orders accurately into the ERP system.
• Place orders for raw materials, ingredients, and packaging supplies as requested by managers.
• Communicate purchase order details to vendors and track delivery status.
• Match purchase orders with invoices and receipts; prepare invoices for payment processing.

• HS Diploma and/or Associate degree preferred.
• Minimum of 2 years of office experience in areas such as order entry, purchasing, accounts payable, or accounts receivable.
• Strong communication, interpersonal, and customer service skills.
• Proficiency with ERP systems and Microsoft Office Suite (Excel, Word, Outlook);
  Net Suite experience is a plus.
• Bilingual (English/Spanish) preferred.
• Highly organized with strong attention to detail and accuracy.
• Ability to work collaboratively across departments and manage multiple priorities efficiently.

Part-time

Entry level

Food and Beverage Manufacturing