Automotive Service and Parts Assistant

Overview

COME JOIN THE STANLEY (xxx) FAMILY! Great Opportunity with a Growing Company. Seeking a Service and Parts Assistant providing support to the service and parts departments.

• 5 day work week
• Learn while you earn. Opportunity to gain experience and grow into higher level positions
• Provide support to the service and parts departments as needed
• Service Department Assistance
  • Inventory Image
    
    Incentives:
    
    $5.00 per retail sold by the dealership during the month, paid on the 10th of the following month
• Receptionist/Customer Service Duties
  • Professionally and timely answering of all calls
  • Professionally greet all customers
  • Service Assistant Duties
  • Remote Experience (Mobile/Red Cap) Administration
  • Service Filing
  • Prepare Service and Parts Receipts for Accounting
  • Prepare Internal repair orders
  • Used Vehicle Inspections
  • Write up any issues after UVI is completed
  • Pre Delivery Inspections New Vehicles
  • Assist Manager with Repair Order Process Reviews and communicate issues
  • Back up Service Writers as needed
  • Scan Warranty Repair Orders to Warranty Manager daily
  • Assist Service Manager with onboarding administrative processes
  • Process Service Customer Payments following all company processes
  • Balance Daily
  • Guarantee all checks
  • Process Credit Card payments following credit card processing policy
  • Administration of Service Loaner Program
  • Miscellaneous customer service duties as assigned
  • Assist Parts with Merchandise Rack
• Inventory Image Duties
• Photo graph all New and Used Vehicles for proper online presence utilizing the Online Photo Requirements Process
• Verify all photos have been successfully uploaded
• Assist with Social Media Presence
• Service Department Housekeeping
  • Inspects and cleans service department regularly
  • Reports unsafe conditions to Service Director
  • Back up team members when needed
• Miscellaneous duties as assigned

• Prior Dealership Service and/or Parts Experience a Plus
• High School Graduate
• PC Proficient
• Must Pass Background Check, Drug Test, and Motor Vehicle Record Check

Maintains required levels of manufacturer training and certifications. Must complete all training as required by General Motors to obtain Assistant Parts Manager Certification.

• Standing for long periods of time
• Typically may bend, stoop, lift or carry objects weighing up to 50 pounds

Disclaimer: This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.