Technical Assistant, Student Transportation

Location: Perryton

ABOUT US The Howard County Public School System (HCPSS) is one of the leading school systems in Maryland and the nation. To learn more about us and our 2024
-2029 Strategic Plan, please visit our website and our careers page. Join our award-winning workforce and make a difference in the lives of our students! ABOUT THE APPLICATION PROCESS Before you begin, please read the job posting below carefully including the

Application Requirements specific to this position. Be sure your application reflects experience and education required to meet the minimum and any preferred qualifications listed. Our application guide includes detailed instructions to assist you. Once your application has been submitted, you will not be able to add documentation or make any changes. Please note that application submission will be available only through 11:59 PM on the date prior to the indicated end date.

If no end date is indicated, the posting will remain open indefinitely. Job Posting End Date: 06-10-2026 Reminder:
Current permanent and temporary employees must apply through the Jobs Hub in Workday, not the external career site. DESCRIPTION Under the direction of the Coordinator of Transportation, the Technical Assistant provides technical, administrative, and data management support to the Office of Student Transportation. Responsibilities include data entry, program utilization, and data reconciliation to support departmental operations and ensure accuracy of transportation records.

This position also supports the Coordinator of Transportation with written correspondence, calendar management, preparation of Board of Education memos and reports, and communication with transportation contractors. In addition, the Technical Assistant provides customer service support within the Transportation Department and assists with the acquisition, organization, and management of departmental supplies and materials. MINIMUM QUALIFICATIONS A combination of education and experience may be considered.

Education:

A high school diploma or GED equivalent. Experience requirements may be met by substituting education (up to a Bachelor’s degree) for experience on a year-for-year basis.

Experience:

Five (5) years of experience with data tracking and customer service which includes experience utilizing spreadsheets to organize, manipulate, and analyze data. PREFERRED QUALIFICATIONS The ideal candidate for this role will also possess a combination of the additional qualifications below. If you don’t meet every one of the preferred qualifications, we still encourage you to apply, as we welcome applications from candidates with diverse backgrounds and experiences.

Education:

Bachelor’s degree or higher in business, Accounting, or Finance from an accredited college or university.

Experience:

Proficiency with web-based productivity and collaboration tools (Adobe Pro, Google Suite, Microsoft Office Suite, Jira). Experience in a PreK-12 school setting for the delivery of services to students, families, or other stakeholders. ESSENTIAL POSITION RESPONSIBILITIES The below list is a summary of the functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

Manage and maintain the school vehicle driver and attendant database. Review, process, and input certification-related documentation, including preservice and in-service training records, fingerprint results, physical examinations, Maryland Judiciary Case Search results, driving records, and sex offender registry checks. Monitor compliance with certification and regulatory requirements for drivers and attendants. Operational and clerical duties. Answer and direct incoming phone calls and radio communications.

Send messages and provide timely communication to drivers, attendants, contractors, schools, and staff. Triage and prioritize radio traffic to ensure efficient response to transportation and safety-related matters. Files, answers phones related to transportation operation issues from contractors, drivers, school administration, parents, and staff. Organize driver pre-service and in-service training schedules. Prepare data for MSDE…