Library Clerk - Part-Time

Responsibilities

• Provides customer service to the public by working at any public service desk; greeting users and assisting with requests; directing patrons to the appropriate library area; updating user information; processing, checking out, and renewing materials; completing patron registrations; assisting with computer lab use; and collecting fines and fees.
• Maintains organization of library materials by sorting and shelving items in proper order; inspecting materials for damage; and routing damaged items for repair or further action.
• Participates in cross‑training and collaborates with staff across the library to support daily operations and ensure consistent, high‑quality patron service.
• Participates in staff meetings to discuss and solve problems, contribute ideas for improvement, and keep updated on library plans and activities.
• Assists with opening and closing duties.
• Performs other assigned duties.

• We LOVE De Soto
• L
  - We lift up our community
• O
  - We take ownership of our collective performance
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  - We value and respect all employees
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  - We empower employees to grow

Position requires the ability to work irregular hours, including nights and weekends.

• High school diploma or equivalent.
• Or equivalent training, education, and/or experience.
• Valid Driver’s License.

• Knowledge of City policies and procedures.
• Demonstrated ability and enthusiasm for working with the public.
• Knowledge of or ability to learn cataloging standards in an automated library system.
• Knowledge of or ability to learn reference techniques and sources.
• Knowledge of or ability to learn collection development techniques and print and electronic resources.
• Knowledge of Microsoft Office Suite.
• Skill in the operation and use of hardware and peripherals, plus standard office software, which includes databases and presentation programs, along with standard Microsoft products.
• Skill in communicating effectively both orally and in writing.
• Ability to provide internal/external guidance and customer assistance via all forms of communication.
• Ability to exercise ethical decision making, good judgment, and discretion in applying and interpreting library and City rules, regulations, policies, and procedures.
• Ability to provide internal and external positive customer service.
• Ability to assist patrons and address concerns in a calm, respectful, and positive manner.
• Ability to work as part of a cohesive team; willingness to assist and support coworkers, contribute ideas, and maintain flexibility.
• Ability to use computers for data entry, word processing, and/or accounting purposes.
• Ability to present programs and materials to the public, both internally and externally.
• Ability to effectively communicate, both verbally and in writing, with co‑workers, the public, and elected and appointed officials.
• Ability to establish and maintain working relationships with City administration, other employees, and the general public.
• Ability and willingness to adapt to changing organizational needs, conditions, and work responsibilities, including flexibility to try new ideas and methods.