Golf Operations Admin Assistant

About this position

Bluejack Ranch is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack Ranch may just be the place for you!

This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected that you are willing to assist.

Job Title: Golf Operations Admin Assistant

Directly

Reports To:

Director of Golf

FLSA Status: Hourly Non-Exempt

SUMMARY of our Cultural Beliefs:

Be Dependable.

I am loyal to the team and committed to the Bluejack mission and experience.

Integrity First
.

I am accountable to be honest and always do the right thing.

Value People.

I empathize and respect others.

Speak Up.

I seek, listen and provide candid feedback to improve performance.

Empowerment.

I have the skills, resources and authority to create memorable experiences.

I seek ways to be extraordinary and deliver a positive impact every day.

POSITION SUMMARY

The Golf Operations Admin Assistant is a key support role within Golf Operations, designed to ensure seamless behind-the-scenes coordination of daily golf activities in our private residential golf community. This position works closely with the Director of Golf, Assistant Golf Professionals, and the greater Golf team to manage tee time coordination, administrative functions, billing accuracy, and member service inquiries. While member-facing interaction is part of the role, the primary focus is on back-of-house operations, organization, and administrative support that allow the Golf Department to operate efficiently and at a high standard of service.

• Coordinate and manage tee time reservations, including adjustments, confirmations, and special requests.
• Serve as a point of contact for golf-related inquiries from members, residents, and internal departments.
• Ensure invoices, billing, and golf-related charges are accurate, up to date, and properly documented.
• Assist with daily, weekly, and monthly administrative reporting for the Golf department.
• Support staff scheduling, including preparing schedules, tracking availability changes, and assisting with timekeeping coordination.
• Maintain organized records related to tee sheets, tournaments, billing, and member usage.
• Assist the Director of Golf and Assistant Golf Professionals with operational planning and special projects.
• Coordinate communication between Golf and other departments as needed.
• Support tournament and event administration, including preparation of materials, tee sheets, and post-event documentation.
• Uphold the club’s service standards, mission, and values in all interactions.
• Maintain confidentiality of member, guest, and business information.
• Attend all relevant operational meetings.
• Perform other job-related duties or special projects as assigned by management.

• Strong organizational and administrative skills with high attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with computer systems, including scheduling software, POS systems, and Microsoft Office.
  Prior experience with Northstar CMS is a plus
• Working knowledge of golf operations, tee time management, or private club environments preferred.
• Ability to interact professionally and courteously with members, residents, and staff.
• Strong problem-solving skills and the ability to work independently with minimal supervision.
• Demonstrated ability to maintain accuracy with financial documents and invoices.
• Flexibility to work weekends, holidays, and varying schedules as required by golf operations.
• Experience providing excellent customer service in a fast-paced environment.

• High school diploma or equivalent required.
• Associate’s or Bachelor’s degree in Business Administration, Hospitality Management, Sports Management, or a related field preferred.
• Previous experience in a private club, golf…