Administrative Assistant; Army Community Service

Administrative Assistant (Army Community Service)

Ft. Bliss, TX

The Fort Bliss Army Community Service (ACS) provides programs tailored to the Soldier and Family members needs, from Family readiness to financial health and everything in between. ACS helps maintain community readiness and resiliency through a wide range of educational opportunities, special events, individualized counseling services, and other offerings. We help Soldiers and their Family members from their first assignments all the way to separation or retirement, as well as retirees, veterans, Active Service Reservists and the entire Fort Bliss/El Paso community.

The Administrative Assistant will be responsible for providing front-line customer services for our clients:
Soldiers, Families, Retirees, veterans, reservists, and others assigned to the ACS program. This role requires a friendly and energetic team-player. Daily tasks include basic receptionist and administrative duties, such as taking messages, filing, and delivering front‑line information on family support issues and services.

• Conduct reception duties: greet visitors, answer and direct telephone calls, screen and direct visitors.
• Provide front‑line information on family support issues and services through front desk, information tables, briefings, and overviews as needed.
• Perform basic administrative tasks such as printing copies, faxing, and filing.
• Enter data into the database and submit monthly reports to ensure compliance with regulatory, relevant policies and procedures.
• Maintain ACS program calendars, including scheduling trainings/courses, coordinating facilities, preparing instructional materials, assisting in setting up classrooms, and scheduling clients.

Organized with excellent time‑management skills, capable of multitasking and working knowledge of Microsoft Office (Outlook, Excel, Word). Works with diverse clients in a fast‑paced environment, maintains a cheerful personality, and can work with little or no supervision. Demonstrates sensitivity, empathy, and understanding for clients and families from diverse backgrounds. Familiar with the military and DOD. Must have reliable transportation and be willing to travel within an estimated 20‑mile radius of the assigned installation.

• Minimum of one year of experience working in a Military Family Support Center or civilian social service agency serving Military Families.
• Working knowledge of family violence dynamics: safety planning, risk assessments, and local community resources.
• Proficient in the Microsoft Office suite.
• Ability to successfully pass both state and federal government background checks.
• Knowledge of Army Community Service programs.
• Be available to work hours or weekends not within the scope of the office business hours.
• Ability to lift 20 lbs. and stand for periods of time.

Location:

Ft. Bliss, TX

Employment Type:

Full‑Time
Skill Level: Not Applicable