Receptionist, Administrative​/Clerical

Job Title

Receptionist

Nonexempt

Assistant Superintendent

Ferris Administration Building, Executive Office

Under moderate supervision, respond to inquiries from staff, students, parents, and the public; provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for the efficient operation of the central administration office.

• High school diploma or GED
• Ability to operate multi-line phone system
• Effective public relations, organization, communication, and interpersonal skills
• Ability to speak, read, and understand English
• Ability to read and comprehend instructions
• Ability to effectively present information in one-on-one situations
• Proficient in keyboarding, 10-key numerical data entry, and file maintenance
• 3 years of clerical experience in an office setting preferred

• Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
• Greet visitors (public, parents, students, substitutes, vendors) and respond to their inquiries or direct them to appropriate personnel in accordance with district policies and procedures regarding building security.
• Maintain visitor log and issue visitor passes.
• Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues.
• Receive deliveries and disseminate materials and information to the appropriate parties.
• Provide clerical assistance as needed.
• Compile, maintain, and file all reports, records, and other documents as required.
• Maintain confidentiality.
• Follow district safety protocols and emergency procedures.

Standard office equipment including personal computer and peripherals; multi-line phone system.

• Repetitive hand motions including reaching. Frequent keyboarding and use of mouse.
• Occasional light lifting and carrying (less than 15 pounds).
• Reception desk in the administrative/central office.
• Work with frequent interruptions; maintain emotional control under stress.