Regional Facility Support Technician

Career Opportunities:
Regional Facility Support Technician (17704)

Posting : 17704
Agency: Health & Human Services Comm
Department: Region 11 Administration
Occupational Category: Business and Financial Operations
Telework: Not Eligible for Telework
Salary Range: $3,337.17–$4,365.66
Pay Frequency: Monthly
Work Location: 2520 S. Veterans Blvd., Edinburg, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off, numerous opportunities for career advancement, and more. Explore additional details on the Benefits of Working at HHS webpage.

Assists Regional Business Services Officers in handling and resolving facility issues. Acts as the Local Office Coordinator or backup, monitors and processes repair calls, assigns work tasks, and manages inventory activities. Maintains records, prepares routing reports, handles shipping requests, and performs receptionist, switchboard, warehouse, and mailroom/copy center duties. Processes purchase requests and performs administrative work.

• Attend work on a regular schedule and perform other duties as assigned.
• Monitor requests and assign work tasks for facility maintenance and repair issues; ensure timely and satisfactory disposition with lessors and vendors. (30%)
• Perform administrative or support work such as drafting correspondence, tracking assignments, maintaining records, completing forms and reports, and explaining rules and procedures. (25%)
• Develop and maintain reports for regional facilities, contracts, and leases; respond to facility-related information requests. (10%)
• Communicate with internal and external stakeholders to provide, exchange, or verify information, answer inquiries, and resolve problems or complaints. (15%)
• Assist in office moves, physical inventory, warehouse operations, and receptionist/switchboard duties. (10%)
• Provide basic technical assistance on policies, procedures, rules, regulations, or standards to staff, contractors, and other organizations. (5%)
• Assist in developing standards or procedures for the assigned area. (5%)

• Knowledge of modern office practices, procedures, and office equipment.
• Knowledge of agency policies, procedures, and the ability to interpret them.
• Skill in using standard agency computer hardware and software (e.g., Microsoft Office Suite).
• Skill in organizing and prioritizing workload.
• Skill in managing multiple priorities.
• Ability to communicate effectively orally and in writing.
• Ability to prepare concise reports.
• Ability to develop and maintain effective working relationships with internal and external customers.
• Ability to operate motor vehicles including cargo trucks and vans, and pull a trailer in accordance with traffic regulations.
• Ability to lift, pull, push, and carry 50 lbs.
• Ability to operate a forklift and pallet jack.

• High School diploma or GED required.
• Experience using office equipment such as copiers, fax machines, and telephones.
• Experience with Microsoft Office applications.
• Effective written communication skills.
• Experience performing administrative tasks.

Valid Class C Texas Driver’s License.

Salary range: $3,337.17 to $4,365.66 per month. Former and current HHSC employees may be offered a higher salary above $3,337.17; non-employee applicants will receive the base rate. Only employees promoting into this position will receive a salary in accordance with Human Resources salary guidelines. Applicants with recent comparable experience may also be offered a higher salary.

In compliance with the Americans with Disabilities Act (ADA), HHSC will provide reasonable accommodations during the hiring and selection process for qualified individuals with a disability.
Contact the HHS Employee Service Center at for assistance completing the online application or for interview accommodations.

All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified. Relevant military occupational specialties may be listed in the posting. Contact the Texas State Auditor’s Office for further information.

Selected hires may be required to pass background checks and related due diligence. HHSC uses E‑Verify; bring your I‑9 documentation on your first day of work.
Download the I‑9 Form as needed.

This position is not eligible for telework. All HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.