Coordinator, Operations

Coordinator, Housing Operations Agency Prairie View A&M University Department Housing & Residential Life Proposed Minimum Salary Commensurate Job Location Prairie View, Texas Job Type Staff

A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee.

In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.

The Coordinator, Housing Operations is responsible for coordinating the assignment and placement of students within university housing. This position works collaboratively with the Housing Operations team and departmental leadership to ensure efficient and timely housing assignments, accurate data management, and a high level of customer service. The Coordinator supports occupancy management processes, maintains student housing records or accounts, and communicates effectively with students, families, and campus partners to ensure a seamless housing experience.

The salary is determined in accordance with the University’s compensation structure and will be commensurate with the candidates’ education and experience, within the assigned salary range for this position.

• Occupancy Management & Administrative Operations Coordinate room assignments and placement of students in university housing in accordance with established policies and procedures.
• Process housing applications and maintain accurate student records while ensuring data integrity and confidentiality.
• Manage room change requests, cancellations, and billing-related adjustments in compliance with university policies.
• Input and manage student housing and dining information within housing management systems (e.g., Star Rez or similar platforms).
• Administer residency requirement exemption processes and maintain documentation.
• Monitor occupancy trends and assist in generating reports to support operational decision-making.
• Customer Service & Communication Provide high-quality customer service to students, families, and campus stakeholders regarding housing assignment and availability or student accounts and billing.
• May assist in low-level student conflict mediation.
• Ensures digital or physical informational and marketing materials maintain accurate and up-to-date information (rates, dates, deadlines, amenities, resources, special/themed communities, etc.).
• Respond to inquiries via phone, email, and in-person communication in a timely and professional manner.
• Assist with early arrival processes and communicate housing timelines, procedures, and expectations.
• Collaboration & Operational Support Collaborate with Housing Operations and Residence Life staff to coordinate move-in and move-out processes.
• Attends enrollment and student orientation events and assists with presentation or resource fair outreach for housing operations.
• Support departmental initiatives to ensure smooth residential transitions and occupancy management.
• Work cross-functionally to ensure timely and accurate housing assignments aligned with institutional needs.
• Performs other duties as assigned.

• Bachelor’s degree in higher education, business administration, student affairs, or a related field or equivalent combination of education and experience.
• Three years of related experience in housing operations, student affairs, or a related administrative function.

• Knowledge of word processing, spreadsheet, database, and presentation…