Front Desk​/Client Experience Coordinator

Front Desk / Client Experience Coordinator

Parker County Title Co. | Willow Park, Texas | Full-Time, On-Site

Some people walk into a room and immediately make it feel more welcoming.

If that sounds like you, keep reading.

Parker County Title Co. is looking for someone to run the front desk and help create an incredible experience for everyone who walks through our doors.

You will often be the first person our clients, real estate agents, lenders, and partners see when they come into the office—and we think that matters.

We are not looking for someone to simply sit behind a desk and answer the phone. We are looking for someone who is warm, sharp, organized, helpful, and genuinely enjoys taking care of people.

We help people through one of the biggest moments of their lives: buying or selling a home.

There is a lot of paperwork involved, but we don't want our office to feel like paperwork.

We want it to feel welcoming, local, professional, and personal.

Our goal is for someone to walk through the door for a closing and immediately feel like they're in good hands.

That's where you come in.

You’ll be the person helping keep our office organized, welcoming, and running smoothly every day.

That includes:

• Greeting clients, agents, lenders, and visitors when they arrive
• Answering and directing incoming phone calls
• Helping schedule and coordinate closing appointments
• Preparing closing rooms before appointments
• Making sure clients are comfortable and taken care of
• Receiving and distributing documents, deliveries, and mail
• Helping scan, organize, upload, and maintain files
• Assisting our escrow team with administrative tasks
• Keeping common areas and closing rooms organized and presentation-ready
• Helping with office supplies and day-to-day office needs
• Communicating with clients and real estate professionals when needed
• Jumping in to help the team wherever things get busy

There will be plenty of normal office tasks.

But the bigger job is this:

Help make Parker County Title Co. a place people genuinely enjoy walking into.

Title experience is not required for this position.

Experience working in a title company, real estate office, bank, law office, mortgage company, hospitality environment, or another customer-facing business is definitely a plus.

More importantly, we're looking for someone who:

• Is naturally friendly and welcoming
• Communicates well in person and over the phone
• Is dependable and shows up ready to work
• Is extremely organized
• Pays attention to the little things
• Can handle several things happening at once
• Is comfortable with computers and learning new software
• Has good judgment and knows when to ask for help
• Takes initiative instead of waiting to be told every little thing
• Enjoys being part of a team

• Know people's names after meeting them once or twice
• Actually enjoy talking to people
• Notice the coffee is empty before someone complains about it
• Like things clean, organized, and where they're supposed to be
• Are the person friends describe as "on top of things"
• Can answer a ringing phone while someone walks through the door without short-circuiting
• Enjoy making people feel welcome
• Like having different things happening throughout the day instead of staring at the clock waiting for 5:00

We're building a title company people love working with—and that starts with having people who love working here.

You’ll be part of a growing local team in one of the fastest-growing areas around Fort Worth. You'll get to know the real estate community, work alongside experienced title professionals, and have opportunities to learn more about the industry if you want to grow your career.

Most importantly, we want this to be a place where good people enjoy coming to work.

If you're organized, personable, dependable, and the kind of person who makes a place better simply by being there, we'd love to meet you.