Supervisor, Ground Operations; Overnight

• Location 2 Saint Ann's Avenue,Bronx, NY, 10454,United States
• Base Pay $66,300.00 - $70,820.00 / Year
• Job Category plant

At Fresh Direct, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.

We are not just a food company – we are a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state‑of‑the‑art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to deliver them to our customers’ doors at peak freshness. It’s grocery shopping reimagined — and we’re just getting started.

If you are passionate about innovation, care deeply about what people eat, and want to be part of a team doing what no one else is doing, come help us build the future of food.

• Direct, coordinate, and manage all aspects of daily inbound operations including food safety, quality control, and process management.
• Oversee pallet movement, truck unloading, and resolve issues within scope to meet company standards.
• Guide, direct, and motivate associates to achieve productivity goals and ensure successful shift execution.
• Manage daily staffing schedules in alignment with budget and business needs using approved staffing models.
• Address employee concerns and partner with HRBP on all levels of investigations.
• Recruit, interview, train, coach, and develop talent while executing performance standards and department matrices.
• Ensure compliance with Food Safety, GMPs, HACCP, Safety protocols, and all Fresh Direct policies.
• Collaborate with the team and senior management to identify process improvements and document new procedures.
• Oversee proper equipment operation, safety guidelines, and PITO usage; report all equipment issues immediately.
• Support and participate in company‑wide initiatives, programs, and projects as needed.
• Maintain a clean, safe, and organized work environment.
• Write weekly schedules and manage timecards using Kronos.
• Comply with the 80/20 Rule: 80% on the floor, 20% off the floor.

• 2–4 years of leadership experience required.
• Willingness and ability to work in refrigerated (20–38°F) and freezer (-10°F) environments.
• Ability to lift up to 50 lbs., stand/walk for 10–12 hours, and frequently bend, push, pull, squat, and reach.
• Ability to work evenings, weekends, holidays, and maintain a flexible schedule during peak periods.
• Preferred experience with WMS and SAP (not required).
• Proficiency with Microsoft Office (Outlook, Excel, Teams, Word).
• Strong time management and prioritization skills.
• Proven leadership abilities with experience coaching and developing teams.
• Strong problem‑solving skills and resourcefulness.
• Ability to assist with recruitment, interviewing, and training of new associates.
• Knowledge of manufacturing, production, sanitation, food safety, HACCP, GMP, and OSHA a plus.
• Experience working with perishables or short shelf‑life products a plus.
• Must embody and represent Fresh Direct’s values and culture.

• Generous Paid Time Off, Safe & Sick Leave, and Paid Holidays.
• Comprehensive Health Coverage:
  Medical, vision, dental, and voluntary disability benefits.
• Future‑Ready Finances: 401(k) with employer match and life insurance benefits.
• Workplace you’ll love:
  State‑of‑the‑art Bronx facility with full gym, cafeteria, employee market, free parking, and shuttle service from nearby MTA stations.
• Growth & Development:
  Leadership development programs plus tuition discounts through local college partnerships.
• Exclusive Perks: 20% employee discount on Fresh Direct orders and wine store, plus access to employee market markdowns and fun engagement events.

$66,300–$70,820 annually

• Competitive compensation, equity, and benefits.
• PTO, Safe & Sick Time, and Paid Holidays.
• Medical,…