Senior Tech; API Business Systems Analyst; BSA

Senior Tech (API) Business Systems Analyst (BSA)

Job order - J - Permanent Full Time

Category:
Business Analysis (functional and technical)

City:
Pittsburgh, Texas, United States

This is an onsite role five days a week at our client location in Pittsburgh, Dallas, or Cleveland. For this role on this particular client engagement, employer sponsorship of immigration related visa and/or green card status as part of the PERM process will not be available.

• Analyze, define, and document detailed REST API requirements through user interviews, facilitated workshops, and subject‑matter expert engagement.
• Develop a clear understanding of core accountabilities within the process and data, ensuring focus remains on the highest‑priority needs of the business.
• Gather requirements, translate them to user stories, create swagger documentation, and articulate to the rest of the team.
• Participate in development of future business processes and organizational structures needed to support new products or services; document future processes to improve current business for future procedures and models.
• Examine processes holistically to understand the impact of changes to people, strategy, systems, and general business operations.
• Develop continuous‑improvement processes and strategies for current business procedures and systems; collaborate with key stakeholders to identify challenges and opportunities to improve business processes and their impact.
• Deliver fact‑based findings and recommendations and escalated issues identified during review and analysis to stakeholders.
• Establish a network of subject‑matter experts that provide the detail and context for existing processes and stakeholders who may influence others.
• Develop and maintain effective working relationships with supporting area management and staff.
• Generate and compile reports with recommended improvements to business processes and operational procedures; build the business case for a process or system change and provide detailed input into change management and implementation.
• Develop and issue communications for business process changes.
• Escalate problems and mitigations to the manager.

• 6+ years of work experience as a Business Systems Analyst.
• Banking Domain Experience is a MUST;
  Credit Card Domain Experience is a PLUS.
• Strong business analysis skills.
• Experience working in an agile framework.
• REST API (Web services) and microservices expertise with Swagger is a must.
• Strong leadership and collaborative skills with willingness to take ownership and responsibility for multiple assignments.
• Superior analytical, problem‑solving, and resolution skills, and ability to adapt quickly.
• Self‑motivation and strong time‑management and organizational skills.
• Ability to tackle challenging work situations and resolve conflicts positively.
• Strong verbal and written communication skills and solid technical writing experience.

Compensation range for this role in the U.S. is $51,600.00 - $.

• Competitive compensation.
• Comprehensive insurance options.
• Matching contributions through the 401(k) plan and the share purchase plan.
• Paid time off for vacation, holidays, and sick time.
• Paid parental leave.
• Learning opportunities and tuition assistance.
• Wellness and well‑being programs.

Qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation, gender identity, gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where CGI does business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_ and reference the Position  the position you are interested in.