Access Control Officer

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Full Time Technical ADP CTS Lonestar, Lueders, TX, US

As Access Control Officer
, you will be a critical member of our on-the-ground team, ensuring smooth operations and workflows on customer construction sites. This site requires a valid and active guard card.

Working closely with senior leadership, you will be responsible for worker registration and badging; ensuring the credentials of all workers entering the site; management of parking, visitors, and deliveries; and documentation and other support related to those areas, tech troubleshooting, and other responsibilities as needed.

Overall, the role demands constant professionalism, detail orientation, a proactive approach, and a willingness to go beyond your responsibilities to ensure the best-possible customer experience, focusing on maximizing safety, security, and overall success of the sites.

• Worker Registration & Badging:
  Proactively monitor and manage access control compliance for everyone who enters and leaves the site.
• Badging Compliance:
  Ensure all personnel entering the site have their badges and are properly scanned to verify identity and maintain accurate headcount records.
• Parking Management:
  Provide parking passes to appropriate personnel and monitor compliance across designated parking areas.
• Visitor & Delivery Management:
  Document all visitors entering and leaving the site and receive all deliveries, creating written documentation for the customer.
• Customer & Worker Support:
  Provide support in all areas of access control including worker registration and badging, tech troubleshooting, visitor and delivery logs, and parking management.
• Ad hoc responsibilities:
  Assist with ad-hoc access control duties to support customers for one-time and ongoing needs.

• Ability to obtain required licensing.
• Ability to pass drug screen and background check.
• 2+ years of high‑intensity customer service experience requiring professionalism under pressure.
• Ability to quickly establish and maintain effective working relationships with internal and external customers and colleagues.
• Detail orientation and ability to prioritize tasks and responsibilities in a dynamic work environment.
• Ability to follow detailed instructions (SOPs) in English.
• Proficient communication in spoken and written English.
• Adaptable, flexible, and able to solve complex challenges within and outside assigned responsibilities.
• Proactive approach to taking on more responsibility to serve the customer and team members.

At Sitemetric, we turn technology into services that transform how the world is built. We work closely with owners, general contractors, subcontractors, and construction workers to customize offerings to their needs, including digital onboarding, smart badging, real‑time location systems, messaging and mass texting, integrated turnstiles, emergency mustering, and more.

We currently serve as a trusted partner to a growing number of the U.S.’s largest, most forward‑looking owners and contractors, ensuring that what we offer meets their evolving needs.

• Competitive hourly pay based on experience and qualifications.
• Weekly payroll.
• Health, dental and vision insurance for full‑time employees.
• 401(k) eligibility.
• Accrued paid sick leave for all employees.
• Paid vacation accruing at 40 hours per year for full‑time employees.
• Opportunities for career growth and professional development.
• Employee referral bonus plan: $100 for each referred candidate completing a minimum of three consecutive calendar months of service.
• Supportive team culture that values clarity, reliability, and high performance.
• Access to the right tools, technology, and support to do your best work.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position starts at $18.00 per hour, varying by market location and jobsite based on knowledge, skills, credentials, and experience.

Sitemetric is a proud equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.