Digital Designer

Who We Are

Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries.

Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.

The Digital Designer works directly with MSUS Marketing leadership and team stakeholders to design and implement brand driven creative for digital communication strategies through email, social media, and website (mercy ships.org) platforms.

Compensation range for this position is $20-$23/hour

This is a full time, ON-SITE position

• Manage Mercy Ships online identity, maintaining brand standards on social networking platforms and in donor facing email communications.
• Create visually appealing, responsive email templates, newsletters, marketing campaigns, etc.
• Build or edit HTML/CSS for email layout, ensuring compatibility across various email client platforms, and mobile optimization.
• Design, update, and manage content (written, images, video) as needed for implementation via digital communication platforms to reach and influence target audiences, increase awareness and generate revenue.
• Create and adapt platform-native content while supporting publishing grids, content calendars, community engagement, UGC, influencer campaigns, and other types of content.
• Analyze and report effectiveness of social activities/campaigns and determine key learnings to maximize results.
• Assist in developing campaign performance reports and analyzing digital, social, and organic media metrics to identify insights, optimize content strategy, and improve engagement and results.
• Assist Webmaster as needed to maintain and update mercy ships.org website as appropriate with approved content.
• Work with copywriters and other members of the Creative Teams to turn marketing objectives into actionable, high-performing digital content.
• Work closely with outside agencies and provide strategic direction on behalf of Mercy Ships brand.
• Research and stay informed on industry and media changes and opportunities.
• Other duties as assigned.

• Proficient in Adobe Creative Suite, specifically Photoshop and Premiere Pro, (with a working knowledge of Dreamweaver, InDesign and Illustrator a plus), Pardot, CRM (Word Press), HTML and Microsoft Office.
• Organic media multi-platform experience in a professional capacity, including channel monitoring and management.
• Strong organizational skills.
• Reliable copy editing and strong graphic design skills.
• Knowledge of production standards and requirements for various digital assets including social media channels, email, landing pages and web graphics.
• Excellent communication, analytical, listening and problem-solving skills.
• Self-motivated with the ability to think proactively and take initiative.
• Able to work both independently and in a team setting.
• Supportive of Mercy Ships mission, vision, and committed to its core values.
• Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.

• College Degree in Graphic Design, Marketing, Communications, or a related field. preferred.
• Graphic Design experience preferred.
• Minimum of 2 years of experience in related field.
• Successful completion of Mercy Ships Entry Training will be required within the first year.

Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire.

This is a paid position.