Operations Specialist; Part-Time Van : Seasonal

Operations Specialist – supports day‑to‑day camp operations by assisting the Operations Manager with tasks such as greeting families, providing golf cart rides, handling administrative duties, deliveries, and general assistance.

• Greeting campers and guests.
• Providing directions on camp and escorting guests to their destinations.
• Driving courtesy golf carts around camp, meeting all safety requirements.
• Managing gates and serving as the contact person.
• Assisting staff and guests.
• Meeting or exceeding ACA, OSHA, state, and other industry standards.
• Assisting the Camp Works department which includes package/mail collection and delivery, camper photos, surveys, and lost & found.

• Maintain compliance with Sky Ranch’s employee policies and procedures.
• Maintain compliance with all state and federal laws and ACA regulatory requirements.
• Perform other duties as required.

• None required.

• Minimum one year of camp or retreats experience.

• Basic working knowledge of principles and processes for providing excellent customer service, including meeting quality standards and evaluating customer satisfaction.
• Proficient working knowledge and ability to use office software such as Microsoft Word, Excel, and Outlook; basic internet and social media skills.
• Knowledge of principles and processes for providing excellent customer service, including needs assessment, quality standards, and satisfaction evaluation.

• Ability to relate positively, influenceally, and sensitively to a broad spectrum of persons in a variety of settings.
• Ability to maintain confidentiality.
• Encourage and build mutual trust, respect, and cooperation among team members.
• Ability to investigate and analyze information and draw conclusions.
• Ability to communicate the vision of Sky Ranch to both internal and external customers.
• Proficient speaking, reading, writing in English; clear communication face to face, telephone, and e‑mail; excellent listening skills.
• Excellent, professional written communication skills.
• Ability to deal with complex situations or issues and make effective, timely and appropriate decisions.
• Excellent interpersonal skills and relationship‑building skills.
• Professionalism in the workplace, accurate communication with others.
• Excellent organizational skills; ability to multi‑task and manage a variety of tasks.

• Guests and vendors.

• Vehicles, golf carts, and camp equipment.

• Much physical effort required on a routine basis; ability to use up to 50 pounds of force frequently.
• Ability to grasp, push, pull, carry or otherwise manipulate objects; ability to perform tasks requiring action of muscles or groups of muscles and foot and/or hand‑eye coordination.
• Work requires physical agility, including bending below or reaching above the individual, crawling under desks, stooping, and climbing step stools or ladder.

• Must be able to work flexible hours, including weekends and especially Sundays.
• Works primarily outdoors with some indoor office environment intermittently.
• Must be able to drive a car and golf cart.

• Commitment to Christian principles and teachings both professionally and personally. Must be able to fully support Sky Ranch’s Doctrinal Statement. Active membership in a church aligned with Sky Ranch’s doctrinal beliefs.
• Commitment to Sky Ranch’s Vision, Mission, Values (Who We A.R.E.) and Principles (WOW, Stewardship, Excellence) demonstrated in daily behavior.
• Must demonstrate annually a clear background check and review of child safety practices as required for camp accreditation by the American Camping Association.