Eligibility Advisor - Temporary

Job Summary

Job Title:

Eligibility Advisor I – Temporary
Posted:
May 20, 2026 | Closing Date: 06/19/2026

Location:

Mount Vernon, TX (606 I-30 W)
Agency:
Texas Health and Human Services Commission (HHSC), Department: TW Reg 04 EOAPD
Salary: $2,953.25 – $4,365.66 per month

Shift: Day | Status:
Full‑time temporary
Telework Eligible:
Yes | Travel:
Up to 10%

• Interview applicants and recipients in person or via inbound/outbound telephone calls to obtain financial and personal information.
• Evaluate data from electronic and other sources and enter information into the computer‑based eligibility system.
• Compute and authorize benefits based on eligibility determination.
• Process work in accordance with state and federal regulations, established procedures, guidelines, and time frames.
• Perform other duties as assigned.

• Use fact‑finding techniques to obtain, relate, and evaluate information from applicants.
• Read, understand, apply, and explain detailed regulations and policies.
• Perform basic arithmetic functions.
• Manage time efficiently by establishing priorities in accordance with deadlines.
• Establish and maintain effective work relationships with others.
• Communicate effectively both verbally and in writing.
• Follow written and oral directions and instructions.
• Operate computers for data entry and office software such as Microsoft Word, Outlook, and Excel.
• Use Microsoft Teams and soft phone technology as required.

• High school diploma or GED equivalent.
• One year of customer service experience with public contact (e.g., retail, call center, clerical, hospitality, banking, receptionist).
• Experience interviewing clients and gathering personal information in person or over the phone preferred.
• Sixty semester or ninety quarter hours from an accredited college or university preferred.
• Alternate:
  Thirty semester or forty‑five quarter hours from an accredited college or university may substitute for one year of experience.

This is a temporary position expected to end Aug 31 2027. Temporary employees may be eligible to transfer to a regular status position subject to availability, tenure, and performance. Employees may be required to work overtime, including weekends. All applicants must pass a fingerprint criminal history background check and other due diligence checks. Applicants may not have a history of substantiated fraudulent activity against HHSC.

Candidates with a non‑fraud over payment and an outstanding balance must agree to repay the balance as a condition of employment. Telework may be available per agency policy.

The Texas Health and Human Services Commission is an equal opportunity employer and encourages all qualified individuals to apply.