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Banking Customer Experience Specialist

Job in Idalou, Lubbock County, Texas, 79329, USA
Listing for: City Bank
Full Time position
Listed on 2026-07-20
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Bank Customer Service
  • Finance & Banking
    Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 28000 - 36000 USD Yearly USD 28000.00 36000.00 YEAR
Job Description & How to Apply Below
Location: Idalou

City Bank seeks a customer service representative to handle inbound calls about accounts, online banking, mobile banking, loan payments and disputes. Prior banking experience is required and confidentiality is essential.

You will log calls in Synapsys, follow policy, and work toward team goals. The role may involve cross-training for PBX and participation in ongoing training to stay current with City Bank products.

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