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Energy Customer Retention Specialist — Drive Renewals

Job in Westlake, Tarrant County, Texas, USA
Listing for: AppDirect
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below
Location: Westlake

App Direct is looking for a talented professional in Westlake, Texas to join their team as a Customer Success Manager. In this role, you will manage a portfolio of at-risk energy broker accounts, ensuring customer retention and satisfaction. Your responsibilities will include conducting retention calls, analyzing account health data, and collaborating with sales teams.

The ideal candidate will have experience in account management or customer success, with strong communication skills and the ability to work independently.

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