Retention Team Lead: Customer Success & Growth
Job in
Jasper, Jasper County, Texas, 75951, USA
Listed on 2026-08-07
Listing for:
Provalus
Full Time
position Listed on 2026-08-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Provalus in Texas is seeking a Retention Specialist Team Lead to guide a team of Retention Specialists and act as a senior escalation point for retention and customer experience matters. This role combines people leadership, performance management, and client relationship expertise to reduce churn and improve customer satisfaction.
You will partner with internal departments and client stakeholders to align retention goals, service levels, and operational objectives, while developing and
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