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Spanish Speaking Content Moderator (SOME-Specialist) in Athens, Greece

Job in Athena West Colonia, El Paso County, Texas, USA
Listing for: Global Career ApS
Full Time position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Spanish Customer Service, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 20552 USD Yearly USD 20552.00 YEAR
Job Description & How to Apply Below
Location: Athena West Colonia

Spanish Customer Service Agent and Content Moderator for SOME

  • Location: Athens
  • Start Date: ASAP
  • Project: Spanish speaking Customer Service Representative & Trust and Safety Agent (content moderator for SOME app)
  • Working type: Full time position
  • Contract duration: 6 months (extension possible)
Job Description

Agents manage chats, emails, and calls to assist customers with account settings, content issues, refund requests, and troubleshooting technical problems. Content Moderators review flagged content to ensure compliance with company usage standards, including handling phishing, spam, and malware concerns.

Responsibilities
  • Customer Support:
    Includes Business Onboarding and Business Integrity workflows, where agents answer common user and technical inquiries.
  • Trust and Safety (content moderation):
    Includes reviewing and moderating content from business and personal users, groups, and handling sensitive or egregious material. Agents work with multiple tools and navigate a complex knowledge base.
  • Requirements
    • No experience needed
    • Significantly advanced written communication skills
    • Significantly advanced stress tolerance
    • Strong PC knowledge, multitasking skills, and typing accuracy
    • Fluent or high level of the Spanish language
    • Good command of English (B2 level, used for training and tools)
    • Only candidates with an EU passport or a valid work visa for the relevant country will be considered.
    Working Conditions
    • Monday to Friday schedule + weekend shifts in rotation
    • On-site work from our office in Athens
    Compensation & Benefits
    • Paid onboarding
    • Competitive salary + performance bonus + food allowance
    • Opportunity to work for an international brand in a multicultural team
    • Relocation package:
      Flight ticket, airport pick-up and 2 weeks hotel
    • Assistance with finding long-term housing
    • A welcoming, international, and diverse work environment
    • Additional Private Health Insurance
    • Free Greek lessons
    EEO Statement

    Global Career values diversity. We encourage all qualified candidates to apply, regardless of gender, age, religion, ethnic background, or other protected characteristics.

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