Bilingual Collections Representative
Job in
Telephone, Fannin County, Texas, 75488, USA
Listed on 2026-09-08
Listing for:
Coast Acceptance Corp.
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service -
Administrative/Clerical
Job Description & How to Apply Below
Job Description
Responsible for an assigned portfolio. Must handle incoming telephone calls and establish a positive relationship with customers. Also greet visitors in a professional manner while making collection calls and performing a wide variety of clerical duties.
Job Responsibilities- Bring loans up to date.
- Collect all outstanding debt.
- Answer calls and perform customer service follow up.
- Take payments and answer questions.
- Input insurance information only after collection calls have been made.
- Make collection calls for delinquent accounts.
- Follow up with impounded vehicles and provide corresponding paperwork to retrieve impounded vehicles.
Degree:
High School Diploma and some Jr College Education.
- Bilingual English/Spanish a MUST! Diplomacy
- Keyboard Skills Written
- Communication Skills
- Professionalism
- Filing
- Computer Literacy (Word, Excel & Outlook)
- Telephone Etiquette
- Organization
- Oral Communication Skills
- Math aptitude
- Time Management
- Proofreading Skills
- Customer Service
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