Technical Training Manager

Overview

Graphic Packaging International produces paperboard and paper-based packaging for food, beverage, food service, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse and innovative, creating inspired packaging while giving back to our communities. With over 25,000 employees in more than 130 locations worldwide, we strive to be environmentally responsible and committed to workplace diversity. We offer compensation and benefits programs that reward talented people who contribute to our success.

If this sounds like something you would like to be a part of, we’d love to hear from you. A World of Difference. Made Possible.

As Manager of Technical Training, you will lead a diverse team of Training Coordinators, Specialists and/or Supervisors in the design, development, delivery, and evaluation of Operations-based Training Programs. You will work with stakeholders to establish classroom and on-the-job training requirements for non-union and unionized facilities. You will also evaluate resource needs required to deliver effective training and prepare and schedule training events.

Your team will evaluate learning trends and technology for continuous improvement of training programs.

Job functions include but are not limited to the following:

• Manage a diverse team of Training Coordinators and Associate Managers.
• Implement policies and procedures related to various training programs for Operations Employees.
• Develop operations training curriculum based on changes in industry, regulatory, and company requirements.
• Perform needs assessments with data and manufacturing leadership to define the problem/opportunity and identify discrepancies between current and desired performances.
• Collaborate with business partners and corporate Learning and Development to produce innovative learning strategies: training methodology identification (on-the-job training, skill assessments, knowledge assessments, eLearning courses, etc.), performance support needs (procedures, job aids and work instructions), or other solutions, as needed.
• Develop high-quality materials including eLearning, facilitation materials, participant guides, worksheets, job aids, facilitator guides, graphics, and/or video, in alignment with the designated standards.
• Work with site training teams, site leadership and business unit leaders to ensure the maintenance of the training materials and programs as required due to system and/or process changes.
• Drive training execution according to corporate training standards ensuring compatibility and working with the Learning and Development Leader to develop and cultivate program continuity.
• Conduct training audits to ensure corporate training standards.
• Manage special projects that deliver an improved learning experience for both the learner and leadership teams.
• All other duties as assigned.

• 7+ years’ experience developing and creating technical training curriculums and materials, with at least 2-3 years in a manufacturing or industrial setting.
• Experience using technology to enhance learning experiences in a digital learning as well as a classroom environment.
• Proven experience in designing, developing, and implementing successful technical training and certification programs from concept through execution.
• Planning and organizational skills combined with a proven ability to lead others towards timely completion of projects.
• Proven ability to manage multiple projects simultaneously.
• Evidence of the ability to create assessment processes that promote and show learning retention.
• 5+ years experience teaching or facilitating one-on-one or in a group setting.
• 5+ years experience managing training programs and teams across multiple locations is a strong asset, preferably in training/learning.

• Bachelor’s degree in Human Resources, Instructional Design, Curriculum and Instruction, Educational Technology, Organizational Development or an unrelated field with equivalent experience.
• Deep knowledge of manufacturing systems, lean methodologies (Six Sigma, Kaizen), process improvement tools, and…