Academy Manager, Supply Chain

Position: (USA) Academy Manager, Supply Chain
Location: Sanger

Position Summary... What you'll do... Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Ensures the execution of Academy programs by developing working relationships with catchment leadership;

maintaining timely Academy class offerings and class scheduling; ensuring materials are reviewed and prepared for facilitators; ensuring facilitators are ready for class (for example, ensuring teach backs conducted, T3s attended, facilitation audits completed); identifying associate training needs; leveraging appropriate technology for facilitation processes; monitoring program reporting; providing recommendations for program improvement; ensuring appropriate staffing levels are maintained; reporting issues and complaints related to training schedules or requirements;

and ensuring compliance with company and legal policies and procedures regarding confidentiality of associate files. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Remains current on compliance and operational changes;

partners with general managers/senior directors of operations to serve as a resource and support One Best Way execution (for example audit walks, teaching and training, weekly focus points); ensuring associate understanding of business objectives; and remaining current on course materials, learning technologies, and tools and practices related to facilitation. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application;

ensuring compliance with them; and utilizing and supporting the Open Door Policy. Delivers functional, compliance-related, and leadership training courses to designated audiences by preparing materials for course delivery via appropriately assigned blended delivery methods (for example, instructor-led, Academy Connect, Virtual Reality); modeling change leadership and delivering change initiatives; observing participant engagement in courses; applying adult learning techniques while delivering content;

administering practices of course content and assessments; and answering questions related to course content and concept application. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness; and participating in and supporting community outreach events.

Enhances learner experiences by ensuring learning environments are conducive to appropriate learning and behavior changes (for example, use of facilities that are appropriately validated for operations standards). Enhances associate learning and education content by partnering with Academy leadership to offer solutions for learning gaps; providing governance over training materials and course content; collaborating with stakeholders (for example, business partners, content team members);

and observing and mentoring facilitators to ensure quality content, delivery, and training. Supports the certification process for all Supply Chain leadership associates by establishing working relationships within the catchment; ensuring associates are scheduled for training; and providing timely feedback regarding attendance/participation as needed. Provides career development opportunities by providing feedback on best practices;…