Quality Engineering Training Specialist

Overview

Monday-Friday 8am-5pm. We are seeking a Quality Engineering Training Specialist to serve as a technical capability builder and training authority within repair and production operations. This role is responsible for developing technician skills, consistency, and confidence through hands-on training, mentorship, and structured learning, ensuring quality standards are understood, applied, and sustained at the point of execution.

Operational Excellence/Quality — Glendale, TX

:  
• Full-Time/Regular

• Technical Training & Capability Development
  • Deliver hands-on technical training for new and developing technicians, including diagnostics, troubleshooting, testing, soldering, and repair techniques.
  • Support onboarding and ramp up of new hires by accelerating skill development and technical independence.
  • Reinforce correct application of work instructions, test procedures, and quality standards at the bench level.
  • Help technicians build diagnostic reasoning and disciplined repair habits, rather than relying on trial-and-error approaches.
• Mentorship & Skill Progression
  • Serve as a technical mentor and coach, providing structured guidance and real-time feedback.
  • Support technician progression through defined skill levels by identifying gaps and development needs.
  • Promote consistency, craftsmanship, and accountability through daily engagement with technicians.
  • Contribute to technician engagement and retention by supporting professional growth and confidence.
• Training Systems, Documentation & Standardization
  • Contribute to the development, maintenance, and improvement of training materials, work instructions, diagnostic guides, and job aids.
  • Partner with Quality Engineering and technical SMEs to ensure training content reflects current standards and known failure modes.
  • Identify recurring knowledge gaps and recommend updates to training, documentation, or standard work.
  • Support adoption of standardized training approaches to improve consistency and predictability across operations.
• Quality Support & Continuous Improvement
  • Partner with Quality Engineering and Operations to support quality improvement initiatives tied to technician capability.
  • Provide training input during corrective action development to ensure technical learnings are embedded and sustained.
  • Participate in continuous improvement efforts focused on reducing rework, repeat failures, and quality escapes.
  • Reinforce prevention-at-the-source thinking through training and coaching.
• METRICS
  • Technician skill progression (80% of technicians to Level 3 certification or higher)
  • Reduction in rework, repeat failures, and training-related quality issues
  • First-pass quality improvement tied to technician capability
  • Effectiveness and adoption of training materials and standard work
  • Technician engagement and retention indicators
• Supervisory Responsibilities
  • None.
  • This role leads through training expertise, mentorship, and influence, not formal people management.

• Senior electronics experience with 5 years or more on the bench within your product area of expertise
• Must understand the repair of Industrial Controls cycle; ability to understand the Radwell International repair of Industrial Controls cycle
• Strong technical skills: ability to learn and understand Radwell repair of Industrial Controls processes and procedures
• Must be a driven individual and Team player
• Required to bring your own tools as specified by the hiring manager

• Strong hands-on technical expertise in electronics or electro-mechanical repair
• Ability to teach, coach, and transfer knowledge effectively
• Understanding of structured repair, testing, and quality discipline
• Strong communication and interpersonal skills
• Attention to detail and commitment to quality standards
• Ability to work effectively in fast-paced repair environments
• Being able to multi-task
• Detail oriented
• Must possess good troubleshooting abilities
• Demonstrated good soldering skills

• High School Diploma or equivalent required
• Associate degree or technical certification in Electronics or related field preferred
• 5+ years of hands-on technical repair experience and/or technical…