Staff Applications Engineer, Learning & Development; R5053

About Shield AI

Founded in 2015, Shield AI is a venture‑backed deep‑tech company dedicated to protecting service members and civilians with intelligent systems. Its products include the V‑BAT and X‑BAT aircraft, Hivemind Enterprise, and Hivemind Vision. With offices across the U.S., Europe, the Middle East, and the Asia‑Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit (Use the "Apply for this Job" box below)..

Shield AI is seeking an Autonomy Applications Engineer, Learning & Development to help accelerate customer adoption of Hivemind through world‑class technical training and enablement. This highly technical, customer‑facing role requires mastery of complex autonomy software, creation of cutting‑edge training content, and leadership of in‑person training engagements with customer engineers and technical stakeholders. The role involves approximately 30% travel to customer sites for in‑person training engagements.

• Become an expert user of the Hivemind software stack and workflows
• Lead in‑person and hands‑on customer training engagements for Hivemind software
• Develop, maintain, and continually improve high‑quality technical training materials, guides, labs, and instructor‑led content
• Train customer engineers and technical teams to effectively use Hivemind software and build autonomy applications
• Help customers troubleshoot software usage issues and support debugging in training contexts
• Collaborate closely with engineering and product teams to incorporate customer feedback into training content and product improvements
• Develop and maintain technical documentation and learning resources that help scale customer adoption
• Help define best practices for autonomy training and customer enablement across Shield AI deployments
• Represent Shield AI as a technical educator and product expert, helping drive the global proliferation of autonomous systems

• You enjoy teaching highly technical material and can turn complex software concepts into clear, engaging learning experiences
• You are energized by customer‑facing work and enjoy facilitating in‑person training engagements
• You have strong engineering fundamentals and can build credibility quickly with technical users
• You are comfortable operating with autonomy and ownership in dynamic customer environments
• You enjoy working across engineering, product, and customer teams to improve both user outcomes and product adoption
• You are passionate about or have great interest in autonomy, robotics, or defense technology

• Bachelor’s degree in Engineering, Computer Science, or a related technical field
• 7+ years of relevant experience
• 3+ years of experience in an applications engineering, integration engineering, solutions engineering, technical training, technical enablement, or a similar customer‑facing technical role
• Strong technical background in software engineering
• Strong proficiency with modern C++
• Experience with Python in a professional setting
• Excellent communication, presentation, and interpersonal skills
• Strong problem‑solving and analytical skills
• Clear interest in being an educator engineer who enjoys instructing technical users and developing their capability
• Ability to travel approximately 30%, including occasional international travel

• 3+ years of experience working in a startup environment
• Experience in the defense, robotics, aerospace, or autonomous systems industry
• Experience developing technical documentation, training materials, or instructional content for complex technical products
• Experience designing hands‑on technical labs, workshops, or instructor‑led training programs

This role sits at the front line of customer adoption for Hivemind. As an Autonomy Applications Engineer, Learning & Development, you will help customers build confidence in autonomy software, accelerate their ability to build autonomy with Hivemind, and shape how Shield AI trains the next generation of autonomous systems users. You will be both educator and engineer: teaching customers, building the materials that enable them, and helping bring advanced autonomy…