Critical Facility Engineer

Responsibilities

• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems
• Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades
• Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions
• Rapid response, investigation, and management of indoor emergency situations and air quality complaints
• Have a complete working knowledge of creating, closing, and tracking "work requests" (WR). Initiate or respond to work orders, follow-up and verify completion of work
• Monitor performance/note deficiencies of service contractors and recommend changes as necessary
• Perform other related duties and responsibilities as assigned by management
• Supports the delivery of data center services including colocation, telecommunications services, and deployment of additional services to customers and internal business systems
• Acts as an operational contact for data center customers, vendors, and carriers as it relates to colocation, connectivity, and network products and services
• Carries out tasks under the direction of the Network/Engineering Infrastructure Manager and IT Manager necessary to support internal networks, IT infrastructure, computers, electronics, and telephone systems
• Conducts activities inside IT and telecommunications rooms or cabinets such as the installation of IT and network hardware, making or running patch cables, and verifying or testing cable paths
• Coordinates and oversees access to and work within the facility with third-party contractors, vendors, and carriers related to structured cabling installation, circuit delivery and equipment installations in IT and telecommunications rooms and customer space
• Supports offsite points-of-presence at remote locations and aids in operations, administration, and maintenance of infrastructure, network equipment, and tasks related to the delivery and support of network services

• A minimum of 0-2 years of directly related experience in the operation, installation, and maintenance of data center critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems
• High school diploma or general education degree (GED) and two+ years’ experience in electrical systems, refrigeration and/or HVAC. Or equivalent combination of education and experience
• Knowledge of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units, and CRAC units
• Good observation skills and problem-solving ability