Bilingual Spanish-Teller Callaghan

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. This Teller Full‑Time role will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on innovative technology, and develop banking product referral opportunities through strong customer relationship skills. The position is within PNC’s Retail Branch Banking Network and is based in San Antonio, Texas at the Callaghan branch.

Bilingual Spanish is required.

• Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Process a variety of customer interactions.
• Educate customers on alternatives available for their financial interactions.
• Identify banking opportunities during the customer interaction and refer as appropriate.
• Identify opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educate customers on options for managing financial transactions by leveraging technology, tools and resources.
• Apply product and procedural knowledge to solve customer problems.
• Adhere to all policies and procedures, demonstrating sound judgment within established limits.
• Ensure teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for the role. Listed below are the skills, competencies, work experience, education, and required certifications/licenses needed to be successful in this position.

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales Competencies
• Accuracy and Attention to Detail
• Addressing Customer Needs
• Banking Products
• Digital Awareness
• Effective Communications
• Fraud Detection and Prevention
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Understanding Customer Needs

Roles at this level typically do not require a university or college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

No degree required.

No certification required.

No license required.

PNC offers a comprehensive range of benefits for full‑time employees:

• Medical and prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short‑ and long‑term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back‑up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives

Paid time off includes maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

If an accommodation is required to participate in the application process, please contact us via email at  Include accommodation request in the subject line title and be sure to include your name, the job , and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call  and say Workday for accommodation assistance.

All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. PNC provides reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 and/or the Financial Industry Regulatory Authority, which prohibit the hiring of individuals with certain criminal history.

California residents:
Refer to the California Consumer Privacy Act privacy notice for information on how PNC uses or discloses personal information in hiring practices.